Receptionist/Administration

CQ Drilling & Sawing (Rockhampton); Rockhampton Regional; On-site; AUD 30,000 - 47,000; Part time

Job summary

CQ Drilling & Sawing (Rockhampton) is seeking a Receptionist/Administration professional to join our team in a permanent part-time capacity. Based in Park Avenue, QLD 4701, you will be the cornerstone of our front desk and admin operations.

You will handle calls, mail, invoicing, data entry, and general office tasks while delivering exceptional customer service to clients and colleagues. This role requires reliability, organization, and a customer-focused approach in a hands-on office

Qualifications

• Proven experience as a receptionist or in a similar administrative role.
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities with multi-tasking capability.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Experience with telephone systems and appointment scheduling.
• Professional demeanor with customer-focused approach.
• Attention to detail and accuracy in documentation and data entry.

Responsibilities

• Answer and direct incoming telephone calls professionally.
• Manage reception desk duties including mail, filing and general admin tasks.
• Process and organize invoices, quotations and correspondence.
• Perform data entry and maintain accurate records in company systems.
• Assist with general office administration as required.
• Respond to inquiries via telephone, email and in person with product and service information.
• Support team members with administrative tasks to ensure efficient office operations.

Skills

Receptionist

Communication

MS Office

Data entry

Telephone system

Tools

Microsoft Word

Excel

Outlook

Job description

CQ Drilling & Sawing (Rockhampton) is seeking a Receptionist/Administration professional to join our team in a permanent part-time capacity. Based in Park Avenue, QLD 4701, this role is fundamental to maintaining the smooth operation of our office. You will be the cornerstone of our administrative operations, managing multiple responsibilities whilst providing exceptional customer service.

Key responsibilities

• Answering and directing incoming telephone calls in a professional and courteous manner
• Managing reception desk duties including mail distribution, filing and general administrative tasks
• Processing and organizing documentation including invoices, quotations and correspondence
• Data entry and maintaining accurate records in company systems
• Assisting with general office administration as required
• Responding to enquiries via telephone, email and in person with product and service information
• Supporting other team members with administrative tasks to ensure efficient office operations

What we’re looking for

• Proven experience working as a receptionist or in a similar administrative role
• Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues
• Strong organisational and time management skills with the ability to manage multiple tasks simultaneously
• Proficiency in Microsoft Office applications including Word, Excel and Outlook
• Experience with telephone systems and appointment scheduling
• A friendly, customer-focused approach with a professional demeanor
• Attention to detail and accuracy when handling documentation and data entry
• Ability to work independently whilst being a collaborative team member
• Reliability and commitment to punctuality, particularly important in a part-time arrangement
• Knowledge of the drilling or construction industry would be advantageous but not essential

What we offer

CQ Drilling & Sawing (Rockhampton) is committed to providing a supportive and inclusive workplace environment. As a part-time employee, you will from time to time be required to cover sick leave and annual leave.

About us

CQ Drilling & Sawing (Rockhampton) is a respected drilling and sawing service provider operating in the Rockhampton region. We are committed to delivering high-quality services to our clients across various industries. Our team is dedicated to maintaining professional standards and building strong relationships with our customers. We pride ourselves on our reliability, expertise and customer-focused approach.