Administration Manager

PeopleConnect Recruitment; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

PeopleConnect Recruitment is recruiting an Administration Manager for a premium Sydney CBD health and fitness club. You will open the centre each morning and ensure reception, admin and member accounts run smoothly.

You'll lead daily reporting, roster staff, train casuals and coordinate with suppliers, delivering a professional and friendly member experience with reliable early starts.

Qualifications

• 2-3+ years' experience in administration management or senior administration.
• Strong Excel skills and experience with databases and reporting.
• Excellent written and verbal communication; reliable and punctual.

Responsibilities

• Open the CBD centre each morning and welcome members.
• Manage reception, member enquiries and accounts.
• Oversee daily, weekly and monthly reports.
• Coordinate staff rosters and training for casual staff.
• Process member account variations and invoices.
• Liaise with suppliers and manage club supplies.

Skills

Excel

Database reporting

Communication

Time management

Staff coordination

Tools

Clubware

DebitSuccess

Job description

Administration Manager - Health & Fitness

Sydney CBD | Monday-Friday | 5:30am-1:30pm

Are you an early bird who loves having your afternoons free?

Our client who is a leading Health and Fitness group is looking for an organised, energetic and highly professional Administration Manager to join our premium Sydney CBD health and fitness club.

This is a fantastic opportunity for someone who enjoys starting their day early. You'll be responsible for opening the centre each morning, with your working day finishing at 1:30pm - Monday to Friday.

No late afternoons. No evenings. No weekends.

The Role

Reporting to the Club Manager, you will take ownership of the day-to-day administration of the CBD club while also being an important part of the member experience.

You'll be the reliable early bird who gets the club up and running each morning, ensuring reception, administration, member accounts and operational processes run smoothly.

Your responsibilities will include:

• Opening the CBD centre each morning
• Managing reception and providing a warm, professional welcome to members
• Managing member enquiries and accounts
• Database management using Clubware and DebitSuccess
• Preparing and checking daily, weekly and monthly reports
• Managing staff rosters and timetables
• Training and supporting casual staff
• Processing member account variations
• Managing the member referral program
• Generating and managing member invoices
• Liaising with external service providers
• Ordering and managing gym and club supplies
• Providing general administrative support to ensure the club operates efficiently

About You

We're looking for someone who genuinely enjoys being organised, taking ownership and getting things done.

You will ideally bring:

• 2-3+ years' experience in administration management, office management or a similar senior administration role
• Strong Excel skills
• Experience working with databases and reporting
• Excellent attention to detail
• Strong organisational and time-management skills
• Confidence dealing with members, staff and suppliers
• Excellent written and verbal communication
• A polished, professional and friendly manner
• Initiative and a proactive approach
• Reliability - particularly as you will be responsible for opening the club

Experience within health, fitness, hospitality, hotels, premium customer service or membership-based environments would be highly regarded.

Because you'll be opening the centre, reliability and punctuality are essential.

Whether you love training, getting outdoors, avoiding peak-hour travel or simply having more of the day available.

Permanent residency essential.