Receptionist

HTA Advisory; Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

HTA Advisory in South Yarra is seeking a friendly, professional Receptionist to join their team on a full-time basis. You will be the first point of contact, welcoming clients and coordinating a range of administrative tasks to keep the office running smoothly.

As the role involves answering calls, managing calendars, arranging catering, and supporting client onboarding, you’ll thrive in a busy, collaborative environment and demonstrate excellent presentation and confidentiality at all times.

Qualifications

• Welcoming clients and visitors to the office.
• Answering and directing incoming telephone calls.
• Updating the digital office Welcome Board daily.
• Maintaining presentation and cleanliness of meeting rooms and shared areas.
• Managing centralised email inboxes and calendars.
• Scheduling client appointments and handling mail/courier duties.

Responsibilities

• Greet clients and visitors and create a positive first impression.
• Answer and direct calls, and manage the office front desk.
• Keep meeting rooms neat and well-presented.
• Coordinate calendars and client appointments.
• Handle mail, stationery, and office supplies.
• Assist with catering and event logistics when needed.

Skills

Telephone manners

Attention to detail

Organisational skills

Time management

Professionalism

Confidentiality

Microsoft Outlook

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Be the welcoming face that creates an exceptional first impression.

At HTA, our purpose is simple: to help our clients, team members and community achieve their goals. As a Partner in Growth, we provide accounting, wealth and finance solutions that make a genuine difference.

We’re currently looking for a friendly, professional and highly organised Receptionist to join our team in South Yarra on a full-time basis.

As the first point of contact for many of our clients, you’ll play an important role in creating a warm and welcoming experience while supporting the smooth day-to-day operation of our office.

This is the perfect opportunity for someone who loves helping people, takes pride in the details and enjoys being at the centre of a busy, collaborative workplace.

Why Join HTA?

At HTA, we invest in our people because we know they are the foundation of our success.

When you join our team, you’ll enjoy:

• A modern South Yarra office

• A supportive and collaborative team environment

• Ongoing learning and development opportunities

• Access to experienced leaders who genuinely care about your growth

• Regular team events and social activities

• A culture built on teamwork, trust and continuous improvement

• A varied role where no two days are the same

• The opportunity to make a positive impact on every client and team member who walks through our doors

About the Role

As our Receptionist, you’ll be responsible for creating an exceptional first impression and coordinating a range of administrative tasks that keep the office running smoothly.

Your responsibilities will include:

• Welcoming clients and visitors to the office

• Answering and directing incoming telephone calls

• Preparing tea and coffee for client meetings

• Updating the digital office Welcome Board each day

• Maintaining the presentation and cleanliness of meeting rooms and shared team areas

• Managing centralised email inboxes and calendars

• Assisting with scheduling client appointments

• Managing office stationery, supplies and groceries

• Coordinating catering orders for client meetings and team events

• Managing incoming and outgoing mail, the mail register and courier services

• Scanning and filing documents

• Updating client details across internal systems and the ATO Portal

• Supporting client onboarding and exit processes

• Responding promptly to client and team requests

• Providing general administrative support as required

About You

You are someone who genuinely enjoys helping others and understands the importance of creating an outstanding client experience.

To be successful in this role, you’ll bring:

• A friendly, confident and professional telephone manner

• Exceptional attention to detail

• Strong organisational and time management skills

• A positive attitude and willingness to support the wider team

• A high standard of personal presentation and professionalism

• The ability to manage competing priorities in a busy environment

• A proactive approach and willingness to learn

• A strong commitment to confidentiality and professional ethics

• Good working knowledge of Microsoft Outlook, Word and Excel

The Ideal Opportunity for Someone Who...

• Loves creating warm and welcoming client experiences

• Enjoys being the person who keeps the office organised

• Takes pride in presentation, accuracy and attention to detail

• Communicates confidently with clients and team members

• Is dependable, proactive and happy to take initiative

• Thrives in a busy and collaborative team environment

• Wants to build their skills within a growing professional services firm

About HTA

HTA is a dynamic advisory firm providing Accounting, Wealth and Finance services from offices in South Yarra and the Sunshine Coast.

Our team is united by a shared commitment to helping clients achieve their goals while creating an environment where our people can grow, learn and build rewarding careers.

Partner in Growth.

If you’re looking for a role where your professionalism, organisational skills and positive approach will be genuinely valued, we’d love to hear from you.