Proactive Receptionist | Elevate the Client Experience

Cutcher & Neale Accounting and Financial Services; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

Cutcher & Neale Accounting and Financial Services in Melbourne is seeking a proactive Receptionist to join our office. As the first point of contact, you will create a professional and welcoming experience for clients, visitors and team members while managing front-of-house tasks and providing admin support across the business.

This varied, fast-paced role suits someone who values presentation and organisation, working with colleagues across the firm to help the office run smoothly and

Qualifications

• Previous experience in reception, administration or client service roles.
• Confidence using Microsoft Office and working across multiple systems.

Responsibilities

• Deliver a professional and welcoming front-of-house experience for clients, visitors and suppliers.
• Manage incoming calls, emails and general enquiries, ensuring timely and accurate responses.
• Support day-to-day office operations, including meeting room coordination, mail and office presentation.
• Maintain reception, kitchen and shared spaces to a high standard.
• Assist with general administrative support across the business as needed.
• Contribute to continuous improvement by identifying opportunities to enhance office processes and the client experience.

Skills

Reception

Client service

Communication

Multitasking

Professionalism

Team collaboration

MS Office

Tools

Microsoft Office

Job description

Cutcher & Neale Accounting and Financial Services in Melbourne is seeking a proactive Receptionist to join our office. As the first point of contact, you will create a professional and welcoming experience for clients, visitors and team members while managing front-of-house tasks and providing admin support across the business.

This varied, fast-paced role suits someone who values presentation and organisation, working with colleagues across the firm to help the office run smoothly and