Receptionist

Cutcher & Neale Accounting and Financial Services; Melbourne; On-site; AUD 52,000 - 65,000; Full time

Job summary

Cutcher & Neale Accounting and Financial Services in Melbourne is seeking a proactive Receptionist to join our office. You will be the first point of contact for clients, visitors and team members, delivering a professional and welcoming experience.

You’ll manage front-of-house and provide general administrative support, coordinate meetings, handle calls and emails, and help keep the office well-presented. A can-do attitude and strong communication are essential to thrive in our busy environment.

Qualifications

• Proactive, can-do attitude with strong ownership.
• Excellent communication and genuine passion for client service.
• Strong attention to detail and ability to multi-task in a fast-paced environment.
• Professional, friendly and approachable manner.
• Collaborative and willing to support team members across the business.
• Experience in reception, administration or client service roles.
• Confidence using Microsoft Office and multiple systems.

Responsibilities

• Deliver a professional and welcoming front-of-house experience for clients, visitors and suppliers.
• Manage incoming calls, emails and general enquiries with timely, accurate responses.
• Support day-to-day office operations, including meeting room coordination and mail.
• Maintain reception, kitchen and shared spaces to a high standard.
• Provide general administrative support across the business as needed.
• Contribute to process improvements to enhance client experience.

Skills

Proactive attitude

Excellent communication

Attention to detail

Professional and approachable

Team collaboration

MS Office

Multi-tasking

Tools

Microsoft Office

Job description

About Cutcher & Neale

In July 2025, BBB Partners merged with Cutcher & Neale, bringing together a locally recognised Melbourne firm with one of Australia's leading financial services businesses. While this role is based in the BBB Partners Melbourne office, you'll enjoy the professional growth opportunities of being part of a national firm with more offices in Sydney, Brisbane, and Newcastle.

At Cutcher & Neale and BBB Partners we are True Professionals who believe in being Stronger Together by empowering our people to be their best and do their best work. We do this by providing a supportive team environment, ongoing professional and personal development opportunities, and a genuine balance between work and life commitments.

Your new opportunity

We’re looking for a proactive and people-focused Receptionist to join our Melbourne office.

As the first point of contact for our Melbourne office, you’ll play an important role in creating a professional and welcoming experience for clients, visitors and team members. You’ll manage the day-to-day reception and front-of-house activities while providing general administrative support across the business.

This is a varied, fast-paced role suited to someone who enjoys working with people, takes pride in presentation and organisation, and is happy to lend a hand where needed. You’ll work closely with team members across the firm and play an important role in ensuring the office runs smoothly.

What You’ll Do

• Deliver a professional and welcoming front-of-house experience for clients, visitors and suppliers
• Manage incoming calls, emails and general enquiries, ensuring timely and accurate responses
• Support day-to-day office operations, including meeting room coordination, mail and office presentation
• Maintain reception, kitchen and shared spaces to a high standard
• Assist with general administrative support across the business as needed
• Contribute to continuous improvement by identifying opportunities to enhance office processes and the client experience

What You’ll Bring

• A proactive, can-do attitude with a strong sense of ownership
• Excellent communication skills and a genuine passion for client service
• Strong attention to detail and the ability to manage multiple tasks in a fast-paced environment
• A professional, friendly and approachable manner
• A collaborative approach and willingness to support team members across the business
• Previous experience in reception, administration or client service roles
• Confidence using Microsoft Office and working across multiple systems