Front Desk & Office Operations Coordinator

Cutcher & Neale; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

Cutcher & Neale’s Melbourne office seeks a proactive Receptionist to welcome clients and visitors, manage calls and maintain a smooth front-of-house operation. You’ll provide essential admin support across the business and help keep the office well-presented and efficient.

You’ll thrive in a fast-paced environment, bringing a professional, friendly manner and a strong client-service mindset to support team colleagues and ensure a high standard of service and organisation.

Qualifications

• Experience in reception, administration or client service roles.
• Strong communication and a warm, professional demeanour.
• Comfort with multi-tasking in a fast-paced environment.

Responsibilities

• Deliver a professional and welcoming front-of-house experience for clients, visitors and suppliers.
• Manage incoming calls, emails and general enquiries, ensuring timely and accurate responses.
• Support day-to-day office operations, including meeting room coordination, mail and office presentation.
• Maintain reception, kitchen and shared spaces to a high standard.
• Assist with general administrative support across the business as needed.
• Contribute to continuous improvement by identifying opportunities to enhance office processes and the client experience.

Skills

Client service mindset

Communication skills

Attention to detail

Team collaboration

Proactive attitude

Reception experience

MS Office proficiency

Tools

Microsoft Office

Job description

Cutcher & Neale’s Melbourne office seeks a proactive Receptionist to welcome clients and visitors, manage calls and maintain a smooth front-of-house operation. You’ll provide essential admin support across the business and help keep the office well-presented and efficient.

You’ll thrive in a fast-paced environment, bringing a professional, friendly manner and a strong client-service mindset to support team colleagues and ensure a high standard of service and organisation.