Receptionist

Cutcher & Neale; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

Cutcher & Neale’s Melbourne office seeks a proactive Receptionist to welcome clients and visitors, manage calls and maintain a smooth front-of-house operation. You’ll provide essential admin support across the business and help keep the office well-presented and efficient.

You’ll thrive in a fast-paced environment, bringing a professional, friendly manner and a strong client-service mindset to support team colleagues and ensure a high standard of service and organisation.

Qualifications

• Experience in reception, administration or client service roles.
• Strong communication and a warm, professional demeanour.
• Comfort with multi-tasking in a fast-paced environment.

Responsibilities

• Deliver a professional and welcoming front-of-house experience for clients, visitors and suppliers.
• Manage incoming calls, emails and general enquiries, ensuring timely and accurate responses.
• Support day-to-day office operations, including meeting room coordination, mail and office presentation.
• Maintain reception, kitchen and shared spaces to a high standard.
• Assist with general administrative support across the business as needed.
• Contribute to continuous improvement by identifying opportunities to enhance office processes and the client experience.

Skills

Client service mindset

Communication skills

Attention to detail

Team collaboration

Proactive attitude

Reception experience

MS Office proficiency

Tools

Microsoft Office

Job description

In July 2025, BBB Partners merged with Cutcher & Neale, bringing together a locally recognised Melbourne firm with one of Australia's leading financial services businesses. While this role is based in the BBB Partners Melbourne office, you'll enjoy the professional growth opportunities of being part of a national firm with more offices in Sydney, Brisbane, and Newcastle.

At Cutcher & Neale and BBB Partnerswe areTrue Professionalswho believe in beingStronger Togetherby empowering our people to be their best and do their best work. We do this by providing a supportive team environment, ongoing professional and personal development opportunities, and a genuine balance between work and life commitments.

Your new opportunity

We’re looking for a proactive and people-focused Receptionist to join our Melbourne office.

As the first point of contact for our Melbourne office, you’ll play an important role in creating a professional and welcoming experience for clients, visitors and team members. You’ll manage the day-to-day reception and front-of-house activities while providing general administrative support across the business.

This is a varied, fast-paced role suited to someone who enjoys working with people, takes pride in presentation and organisation, and is happy to lend a hand where needed. You’ll work closely with team members across the firm and play an important role in ensuring the office runs smoothly.

What you'll do

• Deliver a professional and welcoming front-of-house experience for clients, visitors and suppliers
• Manage incoming calls, emails and general enquiries, ensuring timely and accurate responses
• Support day-to-day office operations, including meeting room coordination, mail and office presentation
• Maintain reception, kitchen and shared spaces to a high standard
• Assist with general administrative support across the business as needed
• Contribute to continuous improvement by identifying opportunities to enhance office processes and the client experience

What you'll bring

• A proactive, can-do attitude with a strong sense of ownership
• Excellent communication skills and a genuine passion for client service
• Strong attention to detail and the ability to manage multiple tasks in a fast-paced environment
• A professional, friendly and approachable manner
• A collaborative approach and willingness to support team members across the business
• Previous experience in reception, administration or client service roles
• Confidence using Microsoft Office and working across multiple systems