Receptionist

Heat and Control, Inc.; City of Brisbane; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Novated Car Leases

Free on-site parking

Job summary

Heat and Control, Inc. in Brisbane, Australia, seeks a professional Receptionist to manage the front desk and support Finance, HR and Service teams. You will greet visitors, handle calls, manage mail and couriers, and assist with travel bookings as needed.

The role requires a Cert III in Administration and 5+ years of receptionist experience, strong MS Office skills, and a proactive, customer‑facing mindset. This is a full‑time on‑site role with opportunities for growth.

Qualifications

• Cert III in Administration with 5+ years receptionist experience.
• Proficiency in Microsoft Office Suite including Excel and PowerPoint.
• Salesforce experience advantageous; training provided if needed.
• Strong administrative experience and travel bookings knowledge.
• Self-motivated with excellent communication and time management skills.

Responsibilities

• Operate the switchboard and direct calls to the appropriate person.
• Receive and greet visitors; manage sign-in/out.
• Prepare and despatch courier bags.
• Prepare items for mailing nationally and internationally.
• Open and distribute company mail with confidentiality.
• Assist with admin tasks across Finance, HR and Service departments.
• Coordinate local and international travel for Heat and Control staff via Corporate Traveler.

Skills

Microsoft Excel

PowerPoint

SharePoint

Travel bookings

Phone etiquette

Education

Certificate III in Administration

Tools

Salesforce

Job description

Established in 1950, Heat and Control is a privately‑owned, world‑leading manufacturer of industrial food processing and packaging equipment. With several offices globally our team are process and product technologists that bring science, imagination, and unmatched commitment to everything we do. From the equipment we engineer to the processing solutions we refine; we have always helped our customers bring their best products to market. Decade after decade, breakthrough after breakthrough, our customers have counted on us to deliver results.

About the Role

In your new role as Receptionist, you will be responsible for managing the reception area and assist with administrative tasks in the Finance, HR and Service departments. You will also support our travel team with coordinating local and international travel.

Key Responsibilities

• Operate the switchboard and efficiently direct incoming calls to the most relevant person.
• Receive and welcome all visitors to the premises and ensure visitor sign in and out.
• Prepare and despatch courier bags.
• Prepare items for mailing both nationally and internationally
• Open and distribute company mail while maintaining confidentiality at all times.
• Assist with administrative tasks across the Finance, HR and Service departments.
• Support the co-ordination of local and international travel for Heat and Control staff through Corporate Traveler.

About You

• Cert III (Administration) and 5+ years demonstrated receptionist experience.
• Proficiency in Microsoft Suite (Excel, Access), PowerPoint and SharePoint.
• Salesforce experience advantageous although training will be provided if you don’t have experience.
• Strong administrative experience and a basic knowledge of travel bookings.
• Self-motivated and self-directed in line with company directives.
• Competent oral, written, and interpersonal communication skills.
• Time management skills to ensure work is completed to deadlines.
• Novated Car Leases
• Stable company with long term career opportunities
• Free on-site parking

This position is best suited to a mature, reliable Receptionist with a can-do-attitude looking for a fulltime role with a stable international company.

Put your passion to work and join us today!

Interested in a career with us?