Receptionist

Canberra Neurology; Canberra; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

Friendly and supportive work环境

Job summary

Casual Receptionist opportunity at Canberra Neurology. You will be the first point of contact for patients, manage appointments, handle enquiries, and support the clinical team in a busy medical practice.

We value organizational skills, compassionate communication, and flexibility. Prior medical reception experience and familiarity with GentU/Magnetus is an advantage; training provided.

Qualifications

• Strong communication and interpersonal skills for a busy medical front desk.
• Excellent organizational and time-management abilities.
• Proficiency with IT systems and practice management software.

Responsibilities

• Greeting patients and visitors in a courteous and professional manner.
• Answering phone calls and managing appointment bookings.
• Meeting and greeting patients on consulting days.
• Managing patient appointments and accounts.
• Processing payments including Medicare/private health funds and DVA.
• Using practice management software.
• Coordinating hospital admissions and liaising with hospital staff.
• Maintaining patient records and handling administrative tasks.
• Supporting the clinical team with day-to-day operations.

Skills

Communication skills

Interpersonal skills

Organisational skills

IT skills

Tools

GentU/Magnetus

Job description

Job Title: Casual Receptionist Location - Canberra Neurology

About Us: Canberra Neurology is a leading team of neurologist, neuroscientist and medical specialists dedicated to neurological care of Canberra Community

We are seeking an experienced medial receptionist to join our team. This role is ideal for someone who is organized, compassionate, and capable of managing a busy front desk.

The successful candidate will play a vital role in the daily operations of our practice and be the first point of contact for our patients. There is an opportunity to grow and progress within the practice.

Key Responsibilities (include but are not limited to)

• Greeting patients and visitors in a courteous and professional manner
• Answering phone calls and managing appointment bookings/Patient enquiries.
• Meeting and greeting patients on consulting days
• Management of patient appointments and accounts
• Processing payments, Private billing including Medicare/private health funds and DVA
• Use of practice management software
• Coordinating Hospital admissions and liaising with hospital staff
• Maintaining patient records and handling administrative tasks
• Supporting the clinical team with day-to-day operations.

Requirements:

• Previous experience of minimum of 2 years in a medical reception role (preferred)
• Strong communication and interpersonal skills (Written and verbal)
• Excellent organizational, time management, IT skills and attention to detail
• Proficiency in medical software GENTU/Magnetus is an advantage
• Ability to work flexible hours, sometimes on short notice
• A caring and professional approach towards patients
• Strong work ethic, reliability and initiative.
• Ability to work independently when required

What We Offer:

• Friendly and supportive work environment
• Opportunity to gain experience in a respected medical setting