Receptionist

Qscan Group; Bowral; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Flexible Work Arrangements

Employee Discounts

Employee Assistance Program

Fitness Passport

Paid Parental Leave

Annual Flu Vaccinations

Job summary

Qscan Group in Bowral is seeking a dedicated Medical Receptionist to join our clinic on a full-time fixed-term basis, covering parental leave until about 2 April 2027. You will work across Bowral and Tahmoor clinics, Monday to Friday, delivering friendly patient registrations, bookings, triage, and billing support.

Ideal candidates bring excellent interpersonal skills, flexibility, and a patient-centric approach, with experience in a healthcare setting preferred.

Qualifications

• Must be flexible with working hours.
• Excellent interpersonal skills and dedication to patient care.
• Experience in healthcare reception preferred.
• Ability to manage multiple tasks and data entry.

Responsibilities

• Be the first contact for patients with face-to-face and phone registrations.
• Manage payments, receipts, and billing.
• Operate booking systems efficiently.
• Assist with back-office tasks and reporting.

Job description

Join Our Team and Make a Difference in Patient Care!

Are you passionate about helping others and seeking a workplace that truly values its employees? At Qscan Group, we prioritise the growth and development of our greatest asset – our people. Join a dedicated team of professionals committed to providing high-quality, compassionate patient care using state-of-the-art equipment.

About The Opportunity

Are you organised, detail-oriented, and love providing exceptional customer service? Our Medical Reception team in Bowral support a wide variety of patients, speak with our doctors and referrers over the phone, as well as manage phone and computer bookings.

We are currently seeking a dedicated Receptionist to join our clinic on a full-time, fixed-term basis covering parental leave until approximately 2 April 2027. You will be required to work between the Bowral and Tahmoor clinics. Working hours are Monday - Friday.

As a Medical Receptionist, You Will

• Be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
• Manage payments, issue receipts, and handle billing and invoicing.
• Operate our booking system efficiently.
• Assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.

About You

• Flexibility in working hours.
• Excellent interpersonal skills and a dedication to patient care.
• Ability to manage competing priorities and tasks while maintaining timely service.
• Adaptability to various databases and systems.
• Previous experience as a receptionist, preferably in a medical or healthcare setting.

Working for Qscan Group offers you:

• A great team culture, where you will be supported to participate in person and professional development programs.
• Competitive remuneration package with additional employee discounts.
• A Flexible Work Arrangements policy to help you achieve the ideal balance between work and personal responsibilities.
• Access to our Employee Assistance Program to enhance your health and well-being.
• A range of employee benefits, such as Fitness Passport, paid parental leave and annual flu vaccinations.

Qscan Group encompasses Qscan Radiology Clinics, South East Radiology, North Coast Radiology, Alpenglow Radiology, and Envision Medical Imaging. Together, we offer comprehensive diagnostic medical imaging services across Australia, utilising advanced technology and subspecialty trained radiologists to ensure the highest standards of care. Each entity within our network contributes uniquely to our mission of excellence, providing consistent, caring, and professional services.