Medical Receptionist

Integral Diagnostics (IDX); Central Coast Council; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Above award rates

Annual salary reviews

Genuine career growth

Discounted imaging services

Paid parental leave

Employee wellbeing programs

Fun and inclusive team culture

Discounted imaging

Parental leave

Health insurance discounts

Wellbeing programs

Team culture

Job summary

A leading radiology provider is seeking a flexible and motivated Medical Receptionist to join their Southern Hub in New South Wales. The role offers a dynamic work environment where you will be the first point of contact for patients, managing appointments and ensuring smooth clinic operations. Ideal candidates have experience in reception and a warm, professional demeanor. The position offers competitive pay, training, and career growth opportunities.

Qualifications

• Experience in healthcare or customer-facing roles is preferred.
• Flexibility to work across multiple clinic locations is necessary.
• A current driver’s licence and reliable vehicle are essential.
• Current driver’s licence and reliable vehicle.

Responsibilities

• Welcoming and checking in patients.
• Answering phones and managing email enquiries.
• Booking and rescheduling appointments.
• Advising patients on preparation requirements.
• Quoting fees and processing payments.
• Handling DVA and third‑party claims.
• Supporting clinical teams to provide smooth patient care.

Skills

Proven experience in reception

Strong attention to detail

Ability to stay calm under pressure

Professional and approachable personality

Confidence using computer systems

Tools

Karisma RIS system

CRM systems

Job description

Medical Receptionist – Southern Hub

Are you a confident, organized team player who enjoys variety in your workday? South Coast Radiology (SCR) is seeking a flexible and motivated Medical Receptionist to work across our Southern Hub (John Flynn Hospital, Tweed Heads and our Nuclear Medicine Centre). This is the perfect role for someone who thrives in fast‑paced environments, loves meeting new people, and wants to grow in a well‑respected healthcare organisation.

About Us

South Coast Radiology (part of the IDX Group) is the largest radiology provider on the Gold Coast, and one of the longest‑standing in Southeast Queensland. With 17 modern imaging clinics across the region (and more in Mackay and Toowoomba), we’re leaders in medical imaging and passionate about exceptional patient care.

Why You’ll Love Working With Us

• 💰 Above award rates + annual salary reviews
• 🚗 Work across a variety of clinics – no two days are the same!
• 🎓 1‑on‑1 training and full support from day one
• 📈 Genuine career growth and development opportunities
• 👕 Uniforms provided + free parking near most sites
• 🏖️ Clinics located minutes from the beach or the highway
• 🏥 Discounted imaging services for you and your immediate family
• 👶 Paid parental leave, private health insurance discounts, and employee wellbeing programs
• 🎉 Fun and inclusive team culture – we love to celebrate achievements

Your Day‑to‑Day

As the first point of contact for patients, you’ll play a key role in delivering a high standard of care and ensuring clinic operations run smoothly.

You'll Be Responsible For

• Welcoming and checking in patients
• Answering phones and managing email enquiries
• Booking and rescheduling appointments using our RIS system (Karisma)
• Advising patients on preparation requirements
• Quoting fees and processing payments
• Handling DVA and third‑party claims
• Supporting our clinical teams to provide smooth and efficient patient care

What You’ll Bring

• A warm, professional, and approachable personality
• Proven experience in reception, healthcare, or customer‑facing roles (radiology experience a bonus!)
• Strong attention to detail and ability to stay calm under pressure
• Flexibility to work across multiple locations
• A current driver’s licence and reliable vehicle
• A proactive mindset and willingness to learn
• Confidence using computer systems and managing multiple tasks

Interested?

Please submit your resume by selecting "Apply". For further questions, please contact Aaron (Talent Coorindator) at 0499 973 913.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.