Receptionist

Goldfish Real Estate; Ballarat; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Performance-based incentives

Career growth opportunities

Supportive work environment

Job summary

Goldfish Real Estate in Ballarat seeks a reception/administrative assistant to greet clients, handle calls and emails, and manage scheduling. You will support office operations, assist with advertising, print media proofs, and provide customer support to vendors, buyers, renters, and landlords.

The role requires at least 12 months in a similar environment, strong communication, MS Word/Excel/Outlook skills, and a willingness to learn with training provided.

Qualifications

• A minimum of 12 months experience in a similar environment.
• Excellent written and verbal communication skills.
• Experience with MS Word, Excel and Outlook.
• Willingness to learn with training and upskilling provided to the successful candidate.

Responsibilities

• Meet and greet clients.
• Handle incoming calls and emails.
• Manage scheduling and appointments.
• Assist with administrative tasks and office management.
• Maintain a tidy and welcoming reception area.
• Advertising placement and creative involvement.
• Prepare and proof print media, boards and internet advertising.
• Provide customer support to vendors, buyers, renters and landlords alike.
• Process sold properties and file management.
• Oversee sponsorship and community support program.
• General office management and operational support.

Skills

Communication skills

MS Word

MS Excel

MS Outlook

Time management

Punctuality

Willingness to learn

Education

Cert IV in Real Estate Services (Preferred)

Job description

Your duties will include but are not limited to:

• Meeting and greeting clients;
• Handle incoming calls and emails;
• Manage scheduling and appointments;
• Assist with administrative tasks and office management;
• Maintain a tidy and welcoming reception area;
• Advertising placement and creative;
• Preparation & proofing of print media, boards, internet advertising etc.;
• Customer support to our clients including - Vendors, Buyers, Rent Providers and Renters alike;
• Processing sold properties and file management;
• Oversee our sponsorship and community support program;
• General office management and operational support;

Experience & Skillsets:

• A minimum of 12 months experience working in a similar environment (preferred);
• Excellent written and verbal communication skills;
• Experience with MS Word, Excel and Outlook;
• And a willingness to learn with training and upskilling provided to the successful candidate.

To thrive in this role, you will need:

• A full driving license with access to a car;
• Current Police & Credit Check;
• A clear and focused mindset;
• Strong time management skills and punctuality;
• Experience in real estate (preferred);
• Completion or in-progress Cert IV in Real Estate Services (Preferred).

What You'll Get in Return:

• Monday to Friday; 09:00 - 05:30
• Attractive Base Salary as per Industry Award plus performance-based incentives;
• A supportive work environment that values your contributions;
• Opportunities for career growth and advancement.

Site Address:

We are also looking for Sales Representatives, Sales Manager & Property Managers across Ballarat, Bendigo & Melbourne, talk to us for a confidential discussion even working in the industry and looking for sea change.

Working closely with the broader administration team and Branch Manager.

Please note that only shortlisted applicants will be contacted.