Reception and Marketing

LLC RealEstate; Melbourne; Vor Ort; AUD 50.000 - 60.000; Vollzeit

Zusammenfassung

LLC RealEstate in Melbourne seeks a friendly, organised Reception & Marketing Administration professional to join a boutique real estate agency. This role blends front-of-office reception, general administration, sales support and property marketing coordination.

You will work closely with directors and the sales team to keep the office running smoothly and help grow the brand through client care and marketing activities.

Qualifikationen

• Prior experience in real estate, administration, reception or marketing is preferred.
• Strong organisational and time-management skills.
• Excellent communication and customer service skills.
• Professional telephone manner and presentation.
• Good attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Experience with real estate CRM systems, portals or marketing platforms is an advantage.
• Ability to work independently as well as part of a small team.

Aufgaben

• Greet and assist clients, vendors, buyers and visitors in a professional and welcoming manner
• Answer and direct incoming phone calls and enquiries
• Manage general email enquiries and correspondence
• Maintain a professional and organised reception and office environment
• Provide excellent customer service and build positive relationships with clients
• Provide administrative support to the sales team and directors
• Prepare and maintain property files, contracts and other office documentation
• Assist with database and CRM management, including updating client and property information
• Coordinate appointments, inspections and meetings
• Assist with open home and auction administration

Kenntnisse

Organisational skills

Time-management

Communication skills

Customer service

Telephone manner

Attention to detail

Multitasking

Independent working

Teamwork

Tools

CRM systems

Marketing platforms

Jobbeschreibung

We are seeking a friendly, organised and motivated Reception & Marketing Administration professional to join our boutique real estate agency. This is a varied role combining front-of-office reception, general administration, sales support and property marketing coordination. The successful candidate will be an important part of the day-to-day operation of the office and will work closely with the directors and sales team.

Key responsibilities

• Greet and assist clients, vendors, buyers and visitors in a professional and welcoming manner
• Answer and direct incoming phone calls and enquiries
• Manage general email enquiries and correspondence
• Maintain a professional and organised reception and office environment
• Provide excellent customer service and build positive relationships with clients
• Provide administrative support to the sales team and directors
• Prepare and maintain property files, contracts and other office documentation
• Assist with database and CRM management, including updating client and property information
• Coordinate appointments, inspections and meetings
• Assist with open home and auction administration

About you

• Previous experience in real estate, administration, reception or marketing is preferred
• Strong organisational and time-management skills
• Excellent communication and customer service skills
• Professional telephone manner and presentation
• Good attention to detail and accuracy
• Ability to manage multiple tasks and meet deadlines
• Experience with real estate CRM systems, portals or marketing platforms is an advantage
• Ability to work independently as well as part of a small team