Receptionist / Property Management Assistant

Elite Property Management Agency; Wodonga; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Supportive team

Work-life balance

Training available

Modern systems

Job summary

Elite Property Management is seeking a friendly, highly organised Reception / Property Management Assistant for a full-time, Monday–Friday role in Wodonga. You will be the first point of contact for clients and will support our Property Managers with day-to-day admin, tenancy documents and office operations.

The ideal candidate is proactive, detail-oriented and a reliable team player with strong communication skills and a willingness to learn. Real estate experience is welcome but not essential.

Qualifications

• Previous reception/administration experience in an office setting.
• Strong literacy and verbal communication skills.
• Excellent time management and multitasking abilities.
• Ability to work independently and in a team.
• Familiarity with Real Estate or Property Management preferred.
• Knowledge of PropertyMe, Inspection Express and Ignite helpful.

Responsibilities

• Manage reception, greet clients and handle calls.
• Respond to emails and direct inquiries with timely follow-up.
• Provide admin support to Property Managers.
• Assist with rental applications and tenancy documentation.
• Maintain records and property management databases.
• Coordinate appointments and office correspondence.
• Support with property advertising and listings.

Skills

Reception skills

Administration

Office support

Communication skills

Time management

Multitasking

Teamwork

Independent work

Real Estate knowledge

Property Management familiarity

Tools

PropertyMe

Inspection Express

Ignite

Microsoft Office

Outlook

Word

Excel

Teams

Job description

Receptionist / Property Management Assistant

Full-Time | Monday to Friday, 9:00am - 5:00pm | Wodonga, VIC

Elite Property Management is a well-established, award-winning agency servicing the Albury/Wodonga region, recognised for our exceptional customer service, professionalism and commitment to delivering outstanding results.

We're looking for a friendly, capable and highly organised individual to join our team in a full-time Reception / Property Management Assistant role.

This is a varied, hands-on position where no two days are quite the same. You'll be the first point of contact for our clients while providing essential administrative and operational support to our Property Management team.

Above all, we're looking for someone with a great attitude, a strong work ethic and the initiative to get things done.

Does This Sound Like You?

You're naturally organised, efficient and have excellent attention to detail.

You're proactive, resourceful and confident using your own initiative.

You have common sense, sound judgement and the ability to think ahead.

You're a quick learner who is willing to ask questions, take feedback on board and develop new skills.

You can prioritise tasks, manage competing demands and remain composed in a busy environment.

You're confident with technology and can adapt quickly to new programs and systems.

You take pride in your work, follow through on tasks and don't need constant supervision to stay productive.

You're friendly, approachable and communicate confidently and professionally.

You're a genuine team player who is happy to lend a hand wherever needed.

Most importantly, you're reliable, motivated and bring a positive, can-do attitude to work each day.

What Will Your Day Look Like?

Managing reception, greeting clients and handling incoming calls and enquiries.

Monitoring and responding to emails, directing enquiries and ensuring timely follow-up.

Providing general administrative and day-to-day support to our Property Managers.

Assisting with rental applications, tenancy documentation and leasing administration.

Maintaining accurate records, databases and property management systems.

Coordinating appointments, bookings and general office correspondence.

Assisting with property advertising, marketing and online listings.

Supporting the team with general office operations and ad hoc administrative tasks.

Skills & Experience

Highly Desirable:

Previous experience in reception, administration, office support or a similar role.

Strong computer literacy and proficiency with Microsoft Office, particularly Outlook, Word, Excel and Teams.

Excellent written and verbal communication skills.

Strong time management, organisational and multitasking abilities.

The ability to work both independently and collaboratively within a team.

Previous experience in Real Estate or Property Management.

Familiarity with PropertyMe, Inspection Express and Ignite.

Knowledge of general Property Management procedures and terminology.

Real Estate experience is not essential. We're more interested in finding the right person with the right attitude, aptitude and willingness to learn. Training and support will be provided to help you develop your knowledge and confidence in the role.

What We Can Offer You

A Supportive & Enjoyable Team Environment: Join a close-knit, collaborative team that genuinely enjoys working together.

Work-Life Balance: A full-time Monday to Friday position, 9:00am to 5:00pm. No weekends required.

Opportunities to Learn & Grow: Develop valuable skills within the Real Estate industry, with ongoing training and opportunities for professional development.

A Focus on Wellbeing: Enjoy our regular team wellbeing initiatives and a workplace that values its people.

Modern Systems & Technology: Work with established systems and streamlined processes designed to support an efficient working environment.

Variety in Your Day: Enjoy a diverse role with opportunities to take on new responsibilities and contribute to the wider team.

A Team That Values Your Contribution: We recognise and appreciate people who take ownership, show initiative and genuinely care about doing a great job.

Sound Like Your Kind of Workplace?
We're looking for someone who doesn't just want a job, but wants to become a valued and dependable part of our team.

If you're an enthusiastic, switched-on individual who enjoys staying busy, solving problems and taking pride in your work, we'd love to hear from you.

For more information and a strictly confidential chat, please contact either:

Kate Hobbs | CEO/Managing Director & Business Owner
0408 441 ***
****@elitepmagency.com.au

Alex Gale | Head of Operations & Business Development
0456 984 ***
****@elitepmagency.com.au