Reception Total Physiocare

Total Physiocare; Melbourne; Vor Ort; AUD 45.000 - 60.000; Vollzeit

Zusammenfassung

Total Physiocare Group currently operates three private practices in Melbourne and provides inpatient physiotherapy services. We are seeking a friendly, outgoing admin assistant to join our vibrant team and help deliver high-quality client experiences.

The role focuses on meet-and-greet, appointment management, and phone handling, with on-site training provided. You’ll work closely with clinicians to keep the clinic running smoothly and ensure clients feel welcome and well supported.

Qualifikationen

• Experience in admin role in a physiotherapy or medical practice preferred.
• Strong communication and organisational skills.
• Willingness to learn on-the-job.

Aufgaben

• Meet and greet clients and callers.
• Manage appointments and scheduling.
• Handle phone inquiries and messages.
• General clinic administration tasks on-site.
• On-site training provided.

Kenntnisse

Microsoft Office

Practice Management Software

Client rapport

Phone skills

Administrative experience inHealthcare

Tools

Practice Management Software

Jobbeschreibung

Total Physiocare Group is an exciting company that comprises three private practices (Heidelberg, Reservoir, and Footscray) and provides inpatient physiotherapy to two of Melbourne's largest private hospitals (Warringal Private Hospital and Western Private Hospital).

Total Physiocare places a large emphasis on holistic rehabilitation and ensuring our clients have a great experience. We want our team to know that Beryl plays bowls on Tuesday, or that Jacinta has three kids and would kill for a cuppa when she walks into the clinic! Our administration team are integral in setting the tone of warmth within our clinic space and giving high quality service and genuine care from the moment our clients pick up the phone.

We promote an inclusive culture and want to ensure that all are team are treated with respect, and treat everyone else exactly the same. We are committed to empowering our team to reach their potential professionally and personally, and provide all the support necessary for you to reach your goals in a caring, fun and supportive environment.

About You:

You are a fun,outgoing person and have a desire to excel within our vibrantclinical practice. You're always looking to develop your professional skill set andtake on a challenge!

Perhaps youaren't fulfilled with your current roleand know that there is a better opportunity waiting for you? Perhaps you have had a break due to family commitments and are looking to return to the work force in a way that enables you to continue to have you kids as your main focus? Trust me, as a mum, I get it!

You'll have a love ofinteraction with both clients and clinicians alike,exceptional communication skills and have a desire to work as part of a dynamic team. Having a laugh at workis the key to our great culture.

You would ideally have some admin experience working in a physiotherapy, allied health or medical practice. But even if you don’t, we provide on the job training, and getting the right person is the most important thing. If you are able to work both independently, but be an important part of our team, then we want to hear from you.

You want to paid fairly for your work and have all the entitlements you deserve.

Specifics:

Experience with Microsoft Office required

Practice Management Software experience preferred, but not essential

The ability to develop rapport with clients and our lovely team

The role includes meet and greet, appointment management, phone skills and a million other little things

All training provided on site