Reception & Sales Support Coordinator

PFEC Global; City of Parramatta; On-site; AUD 50,000 - 60,000; Full time

Job summary

PFEC Global is seeking a professional Reception & Sales Administrator for our Parramatta office. You will manage the front desk, welcome students and clients, handle enquiries, and support the Sales and Education Counselling teams with essential administrative tasks.

The ideal candidate has a Bachelor's degree and at least 1 year of relevant experience, excellent communication, and a customer-focused, friendly attitude. Prior experience in education or student services would be an advantage.

Qualifications

• Bachelor's degree in any discipline.
• Minimum 1 year of relevant experience in reception, administration, customer service or sales support.
• Excellent communication and interpersonal skills.
• Professional, friendly and customer-focused attitude.

Responsibilities

• Manage the front desk and reception area of the Parramatta branch.
• Welcome and assist students, clients, visitors and other stakeholders.
• Handle incoming calls, emails and general enquiries.
• Coordinate appointments and support day-to-day branch activities.
• Provide administrative support to the Sales and Education Counselling team.
• Assist with data entry, documentation and CRM updates.
• Manage office supplies, facilities and general administration.
• Coordinate with building management, suppliers and service providers when required.
• Ensure the office and reception area are well organised and professionally maintained.
• Support branch events and other operational activities as required.

Skills

Communication

Interpersonal skills

Customer-focused

Education

Bachelor's degree

Tools

CRM

Job description

PFEC Global is seeking a professional Reception & Sales Administrator for our Parramatta office. You will manage the front desk, welcome students and clients, handle enquiries, and support the Sales and Education Counselling teams with essential administrative tasks.

The ideal candidate has a Bachelor's degree and at least 1 year of relevant experience, excellent communication, and a customer-focused, friendly attitude. Prior experience in education or student services would be an advantage.