Receptionist

Phoenix Education; Burwood; On-site; AUD 48,000 - 60,000; Full time

Job summary

Phoenix Education in Sydney's Burwood centre is seeking a reliable, well-presented Receptionist to greet parents, students and staff and keep the front desk running smoothly.

This role suits someone who thrives in a fast-paced environment, takes initiative, and communicates clearly, with Chinese language skills required to assist our diverse school community.

Qualifications

• Clear and confident communication skills (written and verbal).
• Strong attention to detail and ability to stay organised.
• Professional attitude with a customer-first approach.
• Ability to think on your feet and resolve issues efficiently.
• Understanding of the NSW school system is helpful, but not essential.
• Chinese language skills are required for this role.

Responsibilities

• Managing the front desk and acting as the first point of contact for the centre
• Assisting parents and students with enquiries, both in person and via phone
• Supporting bookings, scheduling, and general office administration
• Working closely with management to ensure smooth day-to-day operations

Skills

Communication skills

Organised

Professional attitude

Problem solving

Chinese language

Job description

Phoenix Education is a growing tutoring organisation based in Sydney, currently seeking a reliable and well-presented Receptionist to support our Burwood centre.

This position suits someone who enjoys a fast-paced environment, takes initiative, and is confident dealing with parents, students, and staff on a daily basis.

What You’ll Be Doing

• Managing the front desk and acting as the first point of contact for the centre
• Assisting parents and students with enquiries, both in person and via phone
• Supporting bookings, scheduling, and general office administration
• Working closely with management to ensure smooth day-to-day operations

What We’re Looking For

• Clear and confident communication skills (written and verbal)
• Strong attention to detail and ability to stay organised
• Professional attitude with a customer-first approach
• Ability to think on your feet and resolve issues efficiently
• Understanding of the NSW school system is helpful, but not essential
• Chinese language skills are required for this role

Why Work With Us

• Join a well-established and expanding education provider
• Opportunities to take on greater responsibility over time
• Collaborative and supportive team environment
• Ongoing development and training
• Friendly workplace with regular team activities