Reception & Sales Admin - Parramatta

PFEC Global; City of Parramatta; On-site; AUD 50,000 - 60,000; Full time

Job summary

PFEC Global is seeking a professional Reception & Sales Administrator for our Parramatta office. You will manage the front desk, welcome students and clients, handle enquiries, and support the Sales and Education Counselling teams with essential administrative tasks.

The ideal candidate has a Bachelor's degree and at least 1 year of relevant experience, excellent communication, and a customer-focused, friendly attitude. Prior experience in education or student services would be an advantage.

Qualifications

• Bachelor's degree in any discipline.
• Minimum 1 year of relevant experience in reception, administration, customer service or sales support.
• Excellent communication and interpersonal skills.
• Professional, friendly and customer-focused attitude.

Responsibilities

• Manage the front desk and reception area of the Parramatta branch.
• Welcome and assist students, clients, visitors and other stakeholders.
• Handle incoming calls, emails and general enquiries.
• Coordinate appointments and support day-to-day branch activities.
• Provide administrative support to the Sales and Education Counselling team.
• Assist with data entry, documentation and CRM updates.
• Manage office supplies, facilities and general administration.
• Coordinate with building management, suppliers and service providers when required.
• Ensure the office and reception area are well organised and professionally maintained.
• Support branch events and other operational activities as required.

Skills

Communication

Interpersonal skills

Customer-focused

Education

Bachelor's degree

Tools

CRM

Job description

PFEC Global is a leading education and migration consultancy established in Melbourne, Australia, in 2006. With operations across Australia, India, Sri Lanka, and Bangladesh, we support students and aspiring migrants with expert guidance to help them achieve their education and migration goals. Since our inception, PFEC Global has received numerous prestigious awards and industry recognitions for its excellence and commitment to delivering quality services.

About the role

PFEC Global is looking for a professional and customer-focused Reception & Sales Administrator to join our Parramatta office. You will manage the front desk and reception area, welcome and assist students, clients, visitors and other stakeholders, and provide administrative support to the Sales and Education Counselling team.

Key responsibilities

• Manage the front desk and reception area of the Parramatta branch
• Welcome and assist students, clients, visitors and other stakeholders
• Handle incoming calls, emails and general enquiries
• Coordinate appointments and support day-to-day branch activities
• Provide administrative support to the Sales and Education Counselling team
• Assist with data entry, documentation and CRM updates
• Manage office supplies, facilities and general administration
• Coordinate with building management, suppliers and service providers when required
• Ensure the office and reception area are well organised and professionally maintained
• Support branch events and other operational activities as required

About you

• Bachelor's degree in any discipline
• Minimum 1 year of relevant experience in reception, administration, customer service or sales support is preferred
• Excellent communication and interpersonal skills
• Professional, friendly and customer-focused attitude
• Previous experience in education, student services or a similar customer-facing environment will be an advantage