Reception/Sales Assistant

Conquer Fitness; Kingaroy; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Complimentary gym membership

Access to ongoing training

Job summary

Conquer Fitness in Kingaroy, QLD, is seeking a dynamic Admin to drive membership sales, support members, and manage daily gym operations. You will greet clients, handle inquiries, sign-ups, renewals and cancellations while maintaining a welcoming, organised environment.

This role combines sales with admin duties, including social media presence, outreach, and responding to emails. A positive, reliable team player with strong communication skills will thrive in our supportive fitness community.

Qualifications

• Previous admin and sales experience preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Efficiently manage multiple tasks and prioritise responsibilities.
• Punctual, reliable and client-focused.

Responsibilities

• Promote and sell gym memberships and training packages.
• Conduct tours for prospective members and respond to inquiries.
• Community outreach and sampling to build relationships.
• Develop and implement sales strategies to meet goals and promote supplements as needed.
• Handle member sign-ups, renewals and cancellations.
• Maintain knowledge of gym programs, promotions and services.
• General admin duties (phone, emails, greeting clients) and day-to-day gym operations.
• Maintain a clean, welcoming environment for members and visitors.
• Growth and management of social media presence.
• Address and resolve member concerns or complaints professionally.

Skills

Sales

Customer service

Communication

Teamwork

Multitasking

Job description

At Conquer Fitness, we’re dedicated to helping our clients achieve their health and fitness goals through personalised, results-driven training. Our state-of-the-art facility offers a welcoming environment where innovation, dedication, and motivation come together to make fitness an empowering journey. We are looking for a dynamic and enthusiastic Administration person to join our passionate team.

Position Overview:

As an Admin at Conquer Fitness, you will be responsible for driving membership sales, providing exceptional customer service, Supplement Sales and handling administrative tasks to ensure the smooth operation of the gym. This role requires a blend of sales acumen, organisational skills, and a passion for fitness.

Key Responsibilities:

• Promote and sell gym memberships, personal training packages, as other services.
• Conduct tours for prospective members and address their inquiries.
• Community Outreach/ Samplings and building relationships.
• Develop and implement sales strategies to meet and exceed membership goals. Confidence arround recommending supplements alongside this.
• Handle membership sign-ups, renewals, and cancellations.
• Maintain an up-to-date knowledge of gym programs, promotions, and services.
• General admin duties including but not limited too answering the phone, responding to emails, greeting clients.Overseeing Day-to-Day gym operations.
• Maintain a clean, organised, and welcoming environment for members and visitors.
• Social Media Growth and Management of overall account and presence.
• Address and resolve any member concerns or complaints in a professional manner.

Qualifications:

Experience:

Previous experience in an admin and Sales role is preferred but not required.

Skills:

Strong communication and interpersonal skills, the ability to work independently and as part of a team, Efficiently managing multiple tasks and prioritising responsibilities to ensure smooth daily operations and Being consistently on time and reliable in performing job duties.

Attitude:

A positive, enthusiastic, and client-focused mindset with a genuine passion for fitness.

Why Join Us?

• Impact: Make a real difference in the lives of our clients by helping them achieve their fitness goals and improve their overall well-being.
• Community: Be part of a supportive, motivated team that values collaboration, innovation, and continuous improvement.
• Growth: Opportunities for professional development and career advancement within a growing organization.
• Perks: Competitive salary, performance-based incentives, complimentary gym membership, and access to ongoing training and education.