Membership Consultant

Think Commercial; Cairns Regional; On-site; AUD 54,000 - 66,000; Full time

Benefits offered by this job

Complimentary gym membership

Performance-based bonuses

Career development opportunities

Supportive team environment

Job summary

Think Fitness is seeking a motivated Membership Consultant to drive growth, build relationships with prospective members and create an outstanding first impression of Think Fitness.

You will manage inquiries, conduct tours and consultations, convert prospects, and maintain a strong sales pipeline while promoting campaigns and offers in a health‑centric environment.

Qualifications

• Excellent communication and interpersonal abilities are essential.
• Comfortable approaching new people and driving conversions.
• Experience in membership sales or customer service is advantageous.

Responsibilities

• Handle inbound membership inquiries and generate new leads.
• Conduct gym tours and membership consultations.
• Convert prospects into active memberships.
• Follow up leads and maintain a robust sales pipeline.
• Promote membership options, campaigns and offers.
• Achieve monthly sales targets and contribute to club growth.
• Deliver outstanding customer experiences from first contact.

Skills

Strong communication & interpersonal

Confident & outgoing

Rapport building & closing sales

Self-motivated & target-driven

Independent with team contribution

Interest in health & fitness

Job description

Think Fitness is entering an exciting period of growth, and we’re looking for a motivated, confident and results-driven Membership Consultant to join our team.

With an expanding membership base and the upcoming launch of our Wellness & Recovery Centre, this is an opportunity to become part of a growing fitness business and play an important role in its continued success.

We’re looking for someone who enjoys connecting with people, has a natural ability to sell and is passionate about helping others take the first step towards a healthier lifestyle.

About the Role

As our Membership Consultant, you will be responsible for driving membership growth, building relationships with prospective members and delivering an exceptional first impression of Think Fitness.

Your responsibilities will include:

• Managing incoming membership enquiries and generating new leads.
• Conducting gym tours and membership consultations.
• Converting prospective members into active memberships.
• Following up leads and maintaining a strong sales pipeline.
• Promoting membership options, campaigns and special offers.
• Achieving monthly sales targets and contributing to overall club growth.
• Delivering an outstanding customer experience from the first point of contact.

About You

• Has strong communication and interpersonal skills.
• Is confident, outgoing and comfortable approaching new people.
• Has a natural ability to build rapport and close sales.
• Is self-motivated, organised and target-driven.
• Can work independently while contributing to a team environment.
• Has a genuine interest in health, fitness and helping people.

Previous experience in a sales role within the fitness industry or gym environment will be highly regarded.

Experience in membership sales, customer service or business development will also be advantageous.

What’s On Offer?

• Competitive annual salary of $60,000.
• Additional performance-based incentives and monthly bonuses.
• Opportunity to grow alongside an expanding fitness business.
• Be part of the launch and development of our Wellness & Recovery Centre.
• A positive, energetic and supportive team environment.
• Opportunity for career development as the business continues to expand.
• Complimentary gym membership.

Ready to join Think Fitness?

If you're excited by the idea of making a real impact in a health centric environment.

Please note you will only be contacted if you have made the shortlist for an interview.