Reception & Facilities Coordinator

LionJob; Sydney; On-site; AUD 58,000 - 72,000; Full time

Job summary

Lion’s York Street office seeks a Reception & Facilities Coordinator to warmly welcome visitors and keep the workplace running smoothly. You’ll manage reception duties, coordinate events, and ensure spaces, rooms and services are prepared for daily use with a proactive, can-do approach.

You’ll report to the Workplace Experience Leader, work five days a week in the office, and contribute to a welcoming culture at LION as a certified B Corp committed to inclusion and exceptional service.

Qualifications

• Welcoming visitors with a friendly, professional manner.
• Keeping reception, meeting rooms and spaces tidy and stocked.
• Coordinating office events and supporting the office bar arrangements.
• Handling calls, mail and courier tasks efficiently.
• Managing facilities purchase orders and invoices with care.
• Maintaining proactive, organized daily routines to keep the office running smoothly.

Responsibilities

• Welcome visitors and provide professional reception service, including visitor access and passes.
• Support planning and communication of events in the office bar.
• Keep reception, meeting rooms and office spaces clean, stocked and ready for use.
• Handle calls, mail and courier needs, respond to service requests.
• Process facilities purchase orders and invoices accurately.
• Conduct daily floor walks to ensure spaces are prepared and safe.

Skills

Reception

Facilities coordination

Customer service

Communication

Time management

Problem-solving

Job description

Love being the person who makes a workplace feel welcoming and run smoothly? Shape the day-to-day experience at LION’s York Street office, from first impressions to the details that keep people and spaces supported.

Due to recent internal promotions, LION is looking for a Reception & Facilities Coordinator to bring a warm, proactive approach to our York Street office. Reporting to the Workplace Experience Leader, you’ll create standout first impressions, keep the office running smoothly, and bring a calm, can-do energy to everything you do.

This is a permanent, full-time role based in the office five days a week, 9am to 5pm.

A December 2026 or January 2027 start can be accommodated.

What you will do:

• Welcome visitors and provide friendly, professional reception service, including visitor access and guest passes.
• Supporting the planning and communication of events in the office bar.
• Keep reception, meeting rooms and office spaces clean, stocked and ready for daily use.
• Handle calls, mail and courier needs, and respond to workplace service requests.
• Process facilities purchase orders and invoices with care
• Complete daily floor walks to ensure spaces are set up and ready to go

What you will bring:

• A sunny, positive energy and genuine love of helping people
• Reliability - you’re someone the team can count on
• A proactive mindset (you spot things and fix them before they become issues)
• Strong organisation and time management skills
• Confidence to make decisions and take ownership
• Excellent communication skills
• Attention to detail and problem-solving ability
• Reception or office coordination experience will be valuable. Hospitality experience is a bonus.

Why LION?

You’ll be the heartbeat of the office - setting the tone, creating great first impressions and making sure everything runs smoothly. You’ll be a part of a high-performing with genuine opportunities for growth and development. This is a chance to learn, contribute and explore what could come next at LION. Don’t settle for ordinary.

We’re a certified B Corp, which means we care about people, planet and purpose—not just profit. We’re committed to diversity, equity and inclusion, and we celebrate the unique perspectives that help us grow and innovate. We intentionally embrace difference and cultivate belonging every day, whether through our investment in our Reconciliation journey through our Innovate RAP, our commitment to gender pay equity or providing progressive people policies.

If you need specific support or accessibility adjustments at any stage of the recruitment process, please let us know at ***************@lionco.com so we can make sure that your recruitment process is fair and we enable you to shine. This includes tailored support for First Nations people, individuals with disabilities, those who are neurodivergent, and people who identify as transgender or gender diverse as we understand the unique challenges and concerns you may face.