Reception And Administration Assistant

Veritas; Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

Veritas in Melbourne is seeking a polished Reception & Administration Assistant to be the welcoming face of our client’s luxury automotive environment. You will deliver exceptional customer service and provide broad admin and HR support across the business.

You will manage front-of-house operations, coordinate mail, maintain records, and assist with onboarding, updates to company records, and travel arrangements. This role suits an organised, proactive professional eager to learn.

Qualifications

• Previous reception, administration or customer service experience.
• Warm, professional telephone manner.
• Outstanding customer service and interpersonal skills.
• Strong organisational skills with attention to detail.
• Proficiency with Microsoft Office.
• Ability to handle confidential information with good judgement.

Responsibilities

• Managing the daily opening and closing of reception.
• Delivering a professional and welcoming experience for all visitors and callers.
• Maintaining reception systems, registers and office supplies.
• Coordinating incoming and outgoing mail, couriers and international consignments.
• Assisting with internal communications, dealer bulletins and weekly news.
• Supporting fleet vehicle administration.
• Updating organisational charts and company records.
• Assisting with HR onboarding for new employees.
• Coordinating executive travel arrangements and processing invoices.
• Organising OHS, Fire Warden and First Aid training logistics.

Skills

Customer service

Organisational skills

Communication

Reception experience

Telephone etiquette

Interpersonal skills

Confidential information handling

Tools

Microsoft Office

Job description

Reception & Administration Assistant

Are you a polished, professional, and customer-focused administrator looking to build your career within a prestigious luxury automotive environment?

We are seeking an enthusiastic Reception & Administration Assistant who takes pride in delivering exceptional customer service and enjoys being the welcoming face of our client's organisation. This is an excellent opportunity for someone who is organised, proactive, and eager to learn while gaining exposure to a broad range of administration and HR support responsibilities.

About the Role

As the first point of contact for visitors, you will ensure our reception operates seamlessly while reflecting the premium standards and values of the brand. In addition to managing front-of-house operations, you will provide valuable administrative and operational support across the business, including our Human Resources team.

Your responsibilities will include:

• Managing the daily opening and closing of reception.
• Delivering a professional and welcoming experience for all visitors and callers.
• Maintaining reception systems, registers and office supplies.
• Coordinating incoming and outgoing mail, couriers and international consignments.
• Assisting with internal communications, dealer bulletins, weekly news and menus.
• Supporting fleet vehicle administration.
• Updating organisational charts and company records.
• Assisting with HR onboarding for new employees.
• Coordinating executive travel arrangements.Processing invoices, reconciliations and allocations.
• Organising OHS, Fire Warden and First Aid training logistics.

About You

You are someone who enjoys helping others, thrives in a professional corporate environment, and has a genuine willingness to learn.

You will bring:

• Previous experience in reception, administration or customer service.
• A warm, professional telephone manner.
• Outstanding customer service and interpersonal skills.
• Strong organisational skills with exceptional attention to detail.
• Proficiency across Microsoft Office applications.
• Excellent communication skills and sound judgement when dealing with confidential information.
• Well-developed diplomacy and the ability to build positive relationships across all levels of the business.

If you're looking for an opportunity to join a respected organisation where professionalism, service excellence and career development are valued, we'd love to hear from you. For a confidential discussion, please call Alexis Martin