Reception & Admin Coordinator (Part-Time)

Lutheran Services; Gold Coast City; On-site; AUD 22,000 - 24,000; Part time

Benefits offered by this job

Salary packaging

Health discounts

Employee assistance program

Fitness Passport

Training & development

Weekday hours

Purpose-driven role

Job summary

Lutheran Services' St Andrews Aged Care in Tallebudgera, QLD, is seeking an Administration Officer – Reception to run the front desk, greet residents, families and visitors, and ensure a welcoming, well‑organised reception area.

This role is part-time (28 hours per fortnight) with remuneration at $30.58 per hour plus super, salary packaging, staff discounts and benefits, and no weekend work.

Qualifications

• This position requires an experienced Administration Officer to manage front‑of‑office tasks and be the first point of contact for residents, families, and visitors.
• Strong organisation and attention to detail.
• Able to manage multiple tasks in a busy front office.

Responsibilities

• First point of contact for residents, families, visitors and contractors, delivering friendly and professional customer service.
• Manage incoming calls, emails and enquiries, directing requests to the appropriate departments.
• Provide reception, visitor management and administrative support to ensure the smooth day-to-day operation of the service.
• Maintain accurate records, data entry, filing systems and confidential documentation.
• Assist with admissions, bookings, appointments and general service administration.
• Support accounts administration, including invoice processing and supplier enquiries.
• Coordinate mail distribution, service communications and office correspondence.
• Assist with rostering, record maintenance and audit administration support.
• Monitor and order stationery and office supplies to maintain stock levels.
• Build positive relationships with residents, families and stakeholders while promoting a welcoming environment.

Job description

Lutheran Services' St Andrews Aged Care in Tallebudgera, QLD, is seeking an Administration Officer – Reception to run the front desk, greet residents, families and visitors, and ensure a welcoming, well‑organised reception area.

This role is part-time (28 hours per fortnight) with remuneration at $30.58 per hour plus super, salary packaging, staff discounts and benefits, and no weekend work.