Warm Front Desk Admin – Aged Care Reception

Catholic Education Diocese of Rockhampton; Gympie Regional; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary Packaging

Staff Discounts & Benefits

Employee Assistance Program

Fitness Passport

Ongoing Training & Development

Consistent family-friendly hours

No weekend work

Job summary

Lutheran Services’ Cooinda Aged Care in Gympie seeks an Administration Officer – Reception to be the first smile and point of contact for residents, families and visitors. You’ll manage front‑office tasks, reception, bookings and data entry, keeping the service running smoothly and creating a welcoming environment.

This full‑time role, Monday to Friday, offers salary packaging, staff discounts and benefits, an Employee Assistance Program, Fitness Passport, ongoing training and development, with

Qualifications

• Experience in administration and front‑of‑house reception.
• Strong organisational skills and attention to detail.
• Ability to handle multiple tasks in a busy front office.

Responsibilities

• First point of contact for residents, families, visitors and contractors.
• Manage incoming calls, emails and enquiries; direct to departments.
• Provide reception, visitor management and administrative support.
• Maintain records, data entry, filling systems and confidential docs.
• Assist with admissions, bookings and general service administration.
• Support accounts administration, invoices and supplier enquiries.
• Coordinate mail, communications and office correspondence.
• Assist rostering, record maintenance and audit administration.
• Order stationery and maintain stock levels.
• Build positive relationships and promote a welcoming environment.

Skills

Customer service

Front office

Data entry

Record keeping

Phone handling

Team player

Job description

Lutheran Services’ Cooinda Aged Care in Gympie seeks an Administration Officer – Reception to be the first smile and point of contact for residents, families and visitors. You’ll manage front‑office tasks, reception, bookings and data entry, keeping the service running smoothly and creating a welcoming environment.

This full‑time role, Monday to Friday, offers salary packaging, staff discounts and benefits, an Employee Assistance Program, Fitness Passport, ongoing training and development, with