Real Estate Office Manager

RGIT Australia; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

EAP

Discounts

Professional development

Job summary

Urban is seeking a Marketing Support and Administration specialist in Sydney to be the backbone of a busy office. You will assist with property marketing, client communications, and CRM coordination, ensuring top-tier service for agents and clients.

You will manage listings, social media tasks, and documentation while maintaining an immaculate reception and data entry accuracy. A proactive attitude and real estate exposure are valued.

Qualifications

• 2+ years administration support in real estate preferred.
• Strong communication and organisational skills.
• Familiarity with CRM data entry and real estate processes.

Responsibilities

• Assist with property marketing materials and listings.
• Support real estate agents with documentation and coordination.
• Maintain CRM data accuracy and filing.
• Answer enquiries and greet clients in person.
• Coordinate social media and digital marketing tasks.
• Open/close office and ensure professional presentation.

Skills

Communication skills

Customer service

Multitasking

Office administration

Digital marketing support

Education

Real estate certificate

Related degree

Tools

Agentbox CRM

Adobe Creative Suite

Canva

Job description

Glenmore Park, New South Wales 2745, Australia

Full-time Permanent Mid-level Senior

Posted 02 Sep 2026

Description

Be the Heart of Urban — Join Sydney’s Leading Real Estate Network

Ready to step into a role where no two days are the same, your ideas are valued, and you’re part of a team that actually gets it?

Urban isn’t just another real estate brand — we’re a connected network of 16 offices across Sydney and the Hunter, built on energy, collaboration, and doing things differently. If you’re looking for a place to grow, learn, and make your mark, this is it.

This full-time position is your chance to become the backbone of our office — the first point of contact for clients and the vital support system behind a busy, high-performing team. You’ll help deliver the seamless, high-level service Urban is known for, while supporting our Residential Sales Agents, Associate Agents, and Property Managers to achieve outstanding results.

What you’ll be doing Marketing Support

• Preparation of property brochures and flyers, letters, and community event campaigns when required
• Management of online listings, weekly stocklists, signboards, coordination of photography, and other in-house marketing activities
• Assist with digital marketing and social media initiatives where required

Administration and Customer Service

• Administrative support to Real Estate Agents, including preparation of all sales-related documentation, solicitor liaison, and exchange and settlement follow-up
• Assist the Property Management/BDM team when required
• Maintain and manage accurate data entry in the CRM (Agentbox)
• Open and close the office while maintaining an immaculate and professional presentation
• Meet and greet clients, manage enquiries, and attend to all incoming calls and emails
• Liaise with vendors and purchasers, tenants and landlords to ensure they are receiving a high standard of real estate service
• Strong attention to detail and ability to stay organised in a fast-paced environment
• Excellent communication skills across phone, email, and face-to-face interactions
• Advanced computer skills (experience with Adobe Creative Suite and/or Canva will be highly regarded)
• 1-2 years administration support experience (real estate experience will be highly regarded)
• Previous experience in social media and digital marketing within a real estate environment is a bonus
• Ability to think outside the box and bring fresh ideas to the team
• Proven ability to juggle competing priorities and manage multiple tasks simultaneously
• Current Certificate of Registration in Real Estate or Real Estate Licence (not essential)
• Great place to work: We actively invest in developing our people. With a staggering 30% of all new hires are referrals, as our people know it’s a great place to work and recommend it to others.
• Work Culture: Our culture is built on a foundation of mutual respect, continuous learning, and a passion for excellence.
• Close to home: With new and vibrant offices conveniently located around the Southwest and Northwest of Sydney, you can enjoy a shorter commute.
• State-of-the-art systems and processes: We pride ourselves on being at the forefront of technology and our well-designed processes make your workday smoother and more productive.
• Full access to Employee Assistance Programs (EAP): We care about your mental and emotional wellbeing, offering comprehensive support services.
• Discounted shopping: Enjoy exclusive discounts on a wide range of products and services.