Business Manager/Client Service Manager

Private Advertiser; Sydney; Sur place; AUD 95 000 - 135 000; Plein temps

Avantages offerts par ce poste

Remuneration package

Career development

Résumé du poste

Private Advertiser in Sydney seeks a polished Business Manager to be the operational backbone of a high-performing real estate sales team, working with a senior agent, sales associates, and offshore support to ensure peak performance every day.

You'll drive the administrative and operational excellence that underpins every campaign, manage the moving parts across a busy team, and ensure that nothing — ever — falls through the cracks.

Qualifications

• Proven senior-level real estate experience as EA/Business Manager or Sales Support.
• Experience coordinating a team, including remote or offshore staff.
• Ability to anticipate needs and act as a trusted right-hand to leadership.
• Strong understanding of sales processes and compliance.
• Highly polished, proactive, and discreet professional demeanor.

Responsabilités

• Manage day-to-day operations of a high-performing team including agents and offshore staff.
• Coordinate marketing campaigns end-to-end: styling, photography, floorplans, bookings, digital launches.
• Manage contracts, compliance, and documentation with accuracy and urgency.
• Serve as a trusted contact for vendors, buyers, solicitors and conveyancers.
• Handle client communications with discretion and professionalism.
• Support the team with day-to-day administration, campaign milestones, and client touchpoints.
• Liaise with internal marketing, finance, and operations teams.
• Ensure a seamless, well-managed client experience.

Connaissances

Senior EA / Business Manager exp

Team leadership

Real estate knowledge

Outstanding communication

Organisational excellence

Formation

Real Estate Licence or Certificate of Registration

Description du poste

This is a rare opportunity to step into a pivotal role within one of Sydney's most high-performing real estate teams. We're looking for a Business Manager who is polished, proactive, and instinctively knows what excellence looks like.

About the Role

You’ll be the operational backbone of a high-performing sales team — working closely with a senior agent, sales associates, and an offshore support team to ensure the business runs at peak performance every single day.

You’ll drive the administrative and operational excellence that underpins every campaign, manage the moving parts across a busy team, and ensure that nothing — ever — falls through the cracks. From listing through to settlement, you’ll be the person the whole team relies on.

Beyond the operations, you’ll also be the right hand to the lead agent and Director. This is a relationship built on trust, anticipation and discretion. You’ll learn how they work, understand what they need before they ask, and be the steady, reliable presence that allows them to perform at their best. If you’ve thrived in that kind of close working dynamic before, you’ll know exactly what we mean.

What You’ll Be Doing

Managing the day-to-day operations of a high-performing team including sales agents, associates and offshore support staff

Coordinating marketing campaigns end-to-end — styling, photography, floorplans, advertising bookings and digital launches

Managing contracts, compliance, and documentation with absolute accuracy and urgency

Acting as a trusted point of contact for vendors, buyers, solicitors and conveyancers

Handling all client communication with discretion, polish and professionalism

Supporting the team across day-to-day administration, campaign milestones and key client touchpoints

Liaising across internal marketing, finance and operations teams

Ensuring every client — without exception — receives a seamless, well-managed experience

About You

You set the bar high and hold yourself to it. You're calm under pressure, impeccably organised, and you bring the kind of presence and professionalism that clients and colleagues alike respond to immediately.

You’ll bring:

Proven experience in real estate at a senior EA, Business Manager or Sales Support level

Experience managing or coordinating a team, including remote or offshore staff

A natural ability to anticipate needs, read the room, and operate as a true right-hand to a high-performing principal

Deep understanding of the sales process and compliance requirements

Exceptional written and verbal communication skills

Meticulous attention to detail and a relentlessly proactive approach

Immaculate personal presentation and a confident, polished manner

A current driver's licence and reliable vehicle

A Certificate of Registration or Real Estate Licence (highly regarded)

What's on Offer

A rare opportunity to be the operational leader of a respected sales team

Work in a fast-paced, high-performance environment with a team that values excellence

Be part of an independent agency with strong momentum and genuine career development on offer

Attractive remuneration package — reflecting the calibre of candidate we're seeking

A role with genuine scope to make it your own within a growing, award-winning business