Customer Service Manager

Upstate Group; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Upstate Group in Sydney seeks a driven professional to manage real estate marketing campaigns, coordinate photoshoots, and ensure smooth sales administration compliance.

You will be the go-to contact for vendors, buyers, and solicitors, while aligning vendor experiences with the brand. The role requires initiative, reliability, and immaculate presentation within a dynamic team environment.

Qualifications

• Prior experience in real estate industry preferred.
• Current Industry standard certifications.
• A NSW Drivers license and reliable car.
• Organised, reliable and be willing to perform a diverse range of tasks.
• Excellent verbal and written skills.
• Immaculate corporate presentation.
• Ability to demonstrate initiative and pro-active across tasks.
• Great attention to detail is essential along with integrity and trustworthiness.
• Committed to constant improvement and open to ongoing training.
• A rare opportunity to learn from the best and build a successful career in real estate joining a very successful and established team.

Responsibilities

• Managing the marketing campaigns to ensure that the sales administration is completed accurately and is compliant.
• Coordination of photoshoots, stylists, minor renovations, and open homes.
• Acting point of contact for vendors, buyers, solicitors etc
• Ensure that all new vendor experiences reflect our brand values and service.
• Agent & Property marketing
• Managing team diaries & work flow
• Opportunity to be part of an amazing team environment - creative, innovative, engaging and progressive!
• Learn with the best talent and technology on the beaches
• Enjoy working in an amazing office space with regular fun celebrations, team events, pilates and sponsored community events

Skills

Organised

Verbal communication

Written communication

Attention to detail

Initiative

Education

Industry standard certifications

Job description

The Role:

Managing the marketing campaigns to ensure that the sales administration is completed accurately and is compliant

Coordination of photoshoots, stylists, minor renovations, and open homes

Acting point of contact for vendors, buyers, solicitors etc

Ensure that all new vendor experiences reflect our brand values and service

Agent & Property marketing

Managing team diaries & work flow

What we’re looking for:

Prior experience in real estate industry preferred

Current Industry standard certifications

A NSW Drivers license and reliable car

Organised, reliable and be willing to perform a diverse range of tasks

Excellent verbal and written skills

Immaculate corporate presentation

Ability to demonstrate initiative and pro-active across tasks

Great attention to detail is essential along with integrity and trustworthiness

Committed to constant improvement and open to ongoing training

A rare opportunity for an enthusiastic individual to learn from the best and build a successful career in real estate joining a very successful and established team.

Opportunity to be part of an amazing team environment - creative, innovative, engaging and progressive!

Learn with the best talent and technology on the beaches

Enjoy working in an amazing office space with regular fun celebrations, team events, pilates and sponsored community events

Convenient Dee Why location with easy parking or you are right on the bus line

We mean it when we say we want to help youFind Yourself In A Better Placeand work hard to create a workplace that you will love coming to.

Our culture is unlike anywhere else and our phenomenal office is designed with workspaces for every mood, to help you do a great job.