Rates & Debts Specialist - Six Weeks Leave & Growth

City of Palmerston; Palmerston; On-site; AUD 81,000 - 85,000; Full time

Benefits offered by this job

Six weeks annual leave

Christmas/New Year shutdown

Wellbeing Allowance

Training

Professional development

Study leave

Career progression

Discounted Gym SWELL

Job summary

City of Palmerston seeks a Rates Support Officer to administer rating functions and deliver excellent customer service. You will handle ratepayer enquiries, process transactions, assist debt collection and build strong relationships with stakeholders.

With a focus on accuracy and confidentiality, you will contribute to efficient service delivery and ensure rates processes comply with legislation and policies. Applicants should address selection criteria in their cover letter.

Qualifications

• Background in accounting/finance/business with at least 1 year of experience.
• Organised and detail-oriented with ability to handle competing priorities.
• Strong communication and problem-solving skills; comfortable with computer systems.

Responsibilities

• Handle ratepayer enquiries and provide accurate information.
• Process transactions and assist with debt collection.
• Build positive relationships with internal and external stakeholders.
• Support continuous improvement and compliance with policies.

Skills

Accounting

Finance

Business background

Customer service

Communication

Problem solving

Computer systems

Tools

Corporate management information systems

Job description

City of Palmerston seeks a Rates Support Officer to administer rating functions and deliver excellent customer service. You will handle ratepayer enquiries, process transactions, assist debt collection and build strong relationships with stakeholders.

With a focus on accuracy and confidentiality, you will contribute to efficient service delivery and ensure rates processes comply with legislation and policies. Applicants should address selection criteria in their cover letter.