Part-Time Rates Officer – Community Impact

Council Jobs; Gladstone Regional; On-site; AUD 39,000 - 55,000; Part time

Job summary

Gladstone Regional Council is seeking a Rates Officer on a maximum term part-time basis to assist in processing and updating the rating system and related databases. The role focuses on handling customer enquiries with confidentiality and accuracy, contributing to the efficient operation of Revenue Services.

Ideal candidates will have experience in financial services, knowledge of relevant legislation, and strong communication skills.

Qualifications

• Experience in financial services preferably in a rates environment.
• Ability to interpret and apply legislation, policies and procedures.
• Strong communication skills with customers, management and employees.
• Excellent problem solving and interactive skills for processing enquiries.

Responsibilities

• Provide confidential assistance in processing and updating the Council's rating system and other databases.
• Ensure customer enquiries are processed accurately and efficiently.

Skills

Customer service communication

Problem solving

Organisational skills

Teamwork and independence

Microsoft Office Suite

Keyboard proficiency

Tools

Microsoft Office Suite

Corporate business systems

Job description

Gladstone Regional Council is seeking a Rates Officer on a maximum term part-time basis to assist in processing and updating the rating system and related databases. The role focuses on handling customer enquiries with confidentiality and accuracy, contributing to the efficient operation of Revenue Services.

Ideal candidates will have experience in financial services, knowledge of relevant legislation, and strong communication skills.