Rates & Debtors Recovery Specialist — Flexible Hours

City of Playford; Adelaide; Vor Ort; AUD 96.000 - 102.000; Vollzeit

Zusammenfassung

The City of Playford is seeking an experienced Rates or Collections Officer to support debt recovery, receivables, rating and billing functions within the Financial Services Department. You will deliver timely, accurate rating data and responsive customer service to ratepayers and stakeholders.

Join a team focused on community outcomes, data integrity, and continuous improvement in a busy council environment with a strong emphasis on service delivery and compliance.

Qualifikationen

• Experience in accounts receivable and collections work and rating/billing.
• Understanding of Local Government and its functions.
• High focus on data integrity, timely processing and customer service excellence.

Aufgaben

• Assist with debt recovery tasks and liaise with debtors and recovery contractor.
• Assist with the receivings process by verifying and reconciling incoming documentation.
• Process customer service inquiries via phone and email with accurate guidance.
• Assist with rating enquiries ensuring policies and processes are followed.
• Support sundry debtor enquiries and recovery activities.

Kenntnisse

Debt recovery

Accounts receivable

Customer service

Rating & billing

Data integrity

Time management

Work prioritisation

Jobbeschreibung

The City of Playford is seeking an experienced Rates or Collections Officer to support debt recovery, receivables, rating and billing functions within the Financial Services Department. You will deliver timely, accurate rating data and responsive customer service to ratepayers and stakeholders.

Join a team focused on community outcomes, data integrity, and continuous improvement in a busy council environment with a strong emphasis on service delivery and compliance.