Rates & Billing Finance Officer (Hybrid)

Council Jobs; Melbourne; Hybrid; AUD 70,000 - 76,000; Full time

Benefits offered by this job

Hybrid work

Public transport nearby

End of Trip facilities

Employee assistance program

Professional development

Job summary

Hobsons Bay City Council is seeking a Finance Officer – Rates to manage rates, billing and collection processes. You will maintain billing and property data, process payments, support debt recovery and respond to customer inquiries with internal teams and external stakeholders.

This role requires qualifications in finance/administration, strong billing controls, and excellent communication and teamwork. Hybrid working available; located in Altona with access to transport options.

Qualifications

• Qualification in Business Administration, Finance or a related field, or relevant local government rates experience.
• Strong understanding of billing controls and processing procedures.
• Knowledge and experience in debt collection and associated procedures.
• Strong billing-system skills and confidence using Microsoft Word and Excel.
• Excellent customer service, communication and teamwork skills.

Responsibilities

• Maintain accurate rates, billing, property and collection records.
• Prepare and issue notices, invoices and statements on time.
• Process payments, direct debits and approved payment arrangements.
• Monitor outstanding debts and support effective debt recovery.
• Provide helpful billing information and customer service to stakeholders.

Skills

Billing systems

Microsoft Word

Microsoft Excel

Customer service

Communication

Teamwork

Debt collection

Finance

Education

Business Administration/Finance degree

Tools

Microsoft Word

Microsoft Excel

Job description

Hobsons Bay City Council is seeking a Finance Officer – Rates to manage rates, billing and collection processes. You will maintain billing and property data, process payments, support debt recovery and respond to customer inquiries with internal teams and external stakeholders.

This role requires qualifications in finance/administration, strong billing controls, and excellent communication and teamwork. Hybrid working available; located in Altona with access to transport options.