Radiology Receptionist: Compassionate Front Desk Lead

Imaging Associates Group; Wonthaggi; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Friendly team

Structured induction

Job summary

Imaging Associates (IA) is a doctor-led radiology group delivering cutting edge diagnostic imaging services across Melbourne, Gippsland and Bass Coast, including Wonthaggi. As the Receptionist for our Radiology department, you will be the first point of contact for patients, providing compassionate service and accurate information.

Join a collaborative clinical team and help ensure a professional and respectful patient experience.

Qualifications

• Exceptional customer service and communication skills.
• Experience working autonomously and as part of a team.
• Strong attention to detail and commitment to quality outcomes.

Responsibilities

• Welcoming patients and providing information about their appointment.
• Liaising with hospital staff to facilitate patient imaging.
• Managing calls and patient bookings.
• Responding to enquiries from patients and referrers.
• Managing patient invoicing and receipting.

Skills

Customer service

Communication skills

Autonomous work

Teamwork

Attention to detail

Tech savviness

Job description

Imaging Associates (IA) is a doctor-led radiology group delivering cutting edge diagnostic imaging services across Melbourne, Gippsland and Bass Coast, including Wonthaggi. As the Receptionist for our Radiology department, you will be the first point of contact for patients, providing compassionate service and accurate information.

Join a collaborative clinical team and help ensure a professional and respectful patient experience.