Radiology Receptionist

CareWell Diagnostix; Melbourne; Presencial; AUD 50 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Permanent full-time

Weekend shifts available

Training & development

Modern facilities

Western Melbourne network

Resumo da oferta

CareWell Diagnostix is seeking an experienced Radiology Receptionist to join our growing diagnostic imaging team across Tarneit, Hoppers Crossing and Werribee in a permanent full-time role. You will work a rotating Monday–Sunday roster between 8:00 am and 6:00 pm.

Responsibilities include greeting patients, scheduling appointments, managing calls, registering records and assisting with referrals and billing. Flexibility to cover weekends is required.

Qualificações

• Experience as radiology or medical receptionist in a busy clinic.
• Familiarity with medical practice management or radiology software where applicable.
• Strong communication and interpersonal skills with patients and staff.

Responsabilidades

• Greet patients in a friendly, professional manner.
• Schedule, confirm and manage patient appointments.
• Handle incoming phone enquiries with empathy and efficiency.
• Register patients and maintain accurate records.
• Understand radiology referrals and assist with bookings.
• Manage patient billing and general reception queries.
• Support efficient patient flow throughout the clinic.
• Collaborate with radiologists, radiographers, sonographers and referrers.
• Provide general administrative support and ensure data privacy.

Conhecimentos

Radiology reception experience

Medical reception in healthcare

Excellent communication

Multitasking & organization

Phone & front desk management

Data entry

Descrição da oferta de emprego

Permanent Full-Time | Tarneit, Hoppers Crossing & Werribee | Monday–Sunday Roster

Radiology Receptionist – Full-Time

About the Role

CAREWELL DIAGNOSTIX is seeking an experienced Radiology Receptionist to join our growing diagnostic imaging team in a permanent full-time position across our locations in Tarneit, Hoppers Crossing and Werribee, Victoria.

This is an excellent opportunity for an experienced medical or radiology receptionist who enjoys working in a busy clinical environment and takes pride in delivering exceptional patient service.

Our clinics operate Monday to Sunday, between 8:00 am and 6:00 pm, and the successful candidate will work their full-time hours across a rotating roster within these operating hours.

Flexibility to work weekdays and weekends is required.

What You'll Be Doing

• Greeting and welcoming patients in a friendly, professional and compassionate manner
• Scheduling, confirming and managing patient appointments
• Managing incoming telephone enquiries efficiently and with empathy
• Registering patients and maintaining accurate patient records
• Understanding radiology referrals and assisting with appropriate appointment bookings
• Managing patient billing and general reception enquiries
• Supporting efficient patient flow throughout the clinic
• Communicating effectively with radiologists, radiographers, sonographers and referring practices
• Providing general administrative support to the clinical team
• Maintaining accurate data entry and patient confidentiality
• Following relevant privacy, health, safety and clinical practice policies

What We're Looking For

We are looking for someone who is organised, reliable and comfortable working in a busy radiology environment.

Ideally, you will have:

• Previous radiology reception experience is needed
• Alternatively, strong experience as a Medical Receptionist within a busy healthcare environment
• Excellent communication and interpersonal skills
• A warm, friendly and empathetic approach to patient care
• Strong organisational and multitasking abilities
• Confidence managing busy phones, appointments and front-desk responsibilities
• High attention to detail and accuracy with patient information
• Experience using medical practice management or radiology software
• Knowledge of medical terminology and Medicare processes highly regarded
• Ability to work effectively both independently and within a team
• Flexibility to work across a Monday–Sunday roster, including weekends

What We Offer

At CAREWELL DIAGNOSTIX, we believe that great patient care starts with a great team.

We offer:

• Permanent full-time employment
• Competitive remuneration
• Weekend shifts available
• Ongoing training and professional development
• Opportunities for career development as CareWell continues to grow
• Supportive and collaborative team environment
• Bulk-billed radiology services for employees and their families
• Modern diagnostic imaging facilities
• Opportunity to work across our growing Western Melbourne network

About CAREWELL DIAGNOSTIX

CAREWELL DIAGNOSTIX is a growing diagnostic imaging provider committed to delivering accessible, high-quality medical imaging and exceptional patient care to Melbourne's western communities.

Our expanding services and locations provide opportunities for team members who want to grow their careers alongside the organisation.

Join Our Team

If you are an experienced medical or radiology receptionist who enjoys helping patients, thrives in a busy environment and is looking for a stable, full-time position with weekend opportunities, we would love to hear from you.