Receptionist

Vision Radiology; Torquay; On-site; AUD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive paid training

Paid accommodation during training in 

Ongoing support to settle into role

Career development within medical/radi

Job summary

Vision Radiology seeks a friendly and organized Medical Receptionist for our Torquay clinic. This full-time 38-hour/week role involves welcoming patients, handling high-volume calls, scheduling appointments, and managing registrations with Medicare details.

Training is provided and supported within our professional radiology team. Initial training occurs in Melbourne with accommodation paid by us; after training, you will join the Torquay team and contribute to a smooth patient experience and

Qualifications

• Experience in medical reception or radiology is preferred but not required.
• Reliability and willingness to learn are essential.

Responsibilities

• Welcoming and assisting patients professionally and warmly.
• Answering a high volume of incoming calls.
• Booking and managing patient appointments.
• Processing registrations and Medicare details.
• Managing referrals and ensuring accurate patient information.
• Liaising with doctors, patients and radiologists.
• Using medical and booking software systems.
• Managing payments and general administration.
• Working as part of a busy reception team.
• Providing high level of customer service at every interaction.

Skills

Reliability

Punctuality

Customer service

Communication

Organised

Team player

Calm under pressure

Tech-savvy

Tools

Medical software

Booking software

Job description

Medical Receptionist – Full Time | Torquay

Join a growing radiology team & build your career in healthcare

Full-Time | Monday–Friday | 38 hours per week | Torquay

Are you a friendly, organised and reliable person who genuinely enjoys helping people?

We are looking for a Full-Time Medical Receptionist to join our team at our Torquay clinic.

This is a fantastic opportunity for someone who wants to build a long-term career in medical administration and become part of a supportive, professional healthcare team.

What makes this opportunity different?

We know starting a new role can be daunting, especially if you are new to radiology — so we invest in getting you properly trained and confident.

Your training will take place in Melbourne, with your accommodation and training expenses paid for by us.

Once training is complete, you will transition into your role at our Torquay clinic, where you will be supported by an experienced team.

About the role

As a Medical Receptionist, you will be an important part of our patients' experience from the moment they contact us.

Your day-to-day responsibilities will include:

• Welcoming and assisting patients in a professional and friendly manner
• Answering a high volume of incoming phone calls
• Booking and managing patient appointments
• Processing patient registrations and Medicare details
• Managing referrals and ensuring patient information is accurate
• Liaising with doctors, patients and radiologists
• Using medical and booking software systems
• Managing payments and general administration
• Working as part of a busy and supportive reception team
• Providing a high level of customer service at every interaction

What we're looking for

We're looking for someone who is:

• Reliable, punctual and committed
• Warm, friendly and confident when speaking with patients
• Comfortable answering phones and handling a busy workload
• Highly organised with excellent attention to detail
• A strong communicator
• Able to multitask and stay calm under pressure
• A team player who is willing to help wherever needed
• Professional and well presented
• Confident using computers and learning new systems
• Someone who takes pride in providing excellent patient care

Previous medical reception or radiology experience is highly regarded, but is not essential. The right attitude, reliability and willingness to learn are just as important to us.

Important

Due to the location of our Torquay clinic, a reliable car and current driver's licence are essential.

What we offer

• Full-time, permanent position
• 38 hours per week
• Monday–Friday – no weekend work
• Comprehensive paid training
• Paid accommodation while completing training in Melbourne
• Ongoing support as you settle into the role
• Opportunity to develop your skills within the medical and radiology industry
• A supportive and professional team environment
• The opportunity to build a genuine long-term career in healthcare

Location

Torquay, VIC

Training will be completed in Melbourne, with accommodation provided and paid for during the training period.