Queensland Hardware Sales & Customer Solutions Lead

Capral Limited; Brisbane; Hybrid; AUD 70,000 - 85,000; Full time

Job summary

Capral Aluminium, via Comsupply, is establishing a new Archerfield branch in Queensland. You’ll build relationships with customers, provide practical hardware solutions and contribute to branch operations from day one, supporting internal sales, estimating and customer service.

Join a team backed by Capral Aluminium and Comsupply’s specialist knowledge, working on varied commercial and residential projects and guiding product selection from enquiry to order.

Qualifications

• Confidence interpreting drawings, specifications and hardware schedules.
• Accuracy when checking quantities, product details and pricing.
• Clear communication and a practical approach to solving customer enquiries.
• A proactive approach to following up quotes and securing orders.
• Confidence using Excel and quoting or sales systems.
• Commercial and residential hardware estimating experience will be highly regarded but is not essential.
• Knowledge of brands such as Lockwood, Whitco, Yale, Austral or Allegion would be an advantage.

Responsibilities

• Prepare and coordinate hardware quotations, including take-offs where experience allows.
• Advising on product compatibility, finishes and suitable alternatives.
• Confirming supplier pricing, availability and lead times.
• Following up quotations and building ongoing customer relationships.
• Supporting fabricators, glaziers, builders, installers and trade customers by phone, email and at the counter.
• Coordinating orders with suppliers and warehouse colleagues.
• Helping establish practical processes as the branch grows.

Skills

Hardware knowledge

Quotations

Customer service

Excel

Sales systems

Interpreting drawings

Job description

Capral Aluminium, via Comsupply, is establishing a new Archerfield branch in Queensland. You’ll build relationships with customers, provide practical hardware solutions and contribute to branch operations from day one, supporting internal sales, estimating and customer service.

Join a team backed by Capral Aluminium and Comsupply’s specialist knowledge, working on varied commercial and residential projects and guiding product selection from enquiry to order.