Internal Sales & Customer Service Coordinator – Queensland

Capral Aluminium; Queensland; On-site; AUD 70,000 - 95,000; Full time

Job summary

Capral Aluminium's Comsupply is launching a new Archerfield branch in Queensland. You will work closely with the Queensland Branch Manager to build customer relationships, provide practical hardware solutions and contribute to branch operations from the outset.

Responsibilities include preparing accurate quotations, guiding product selection and turning enquiries into orders across internal sales, estimating and customer service.

Qualifications

• Ability to read drawings, specifications and hardware schedules.
• Experience in preparing accurate quotations and take-offs where possible.
• Strong communication skills and practical problem-solving approach.

Responsibilities

• Prepare and coordinate hardware quotations, including take-offs where experience allows.
• Advise on product compatibility, finishes and suitable alternatives.
• Confirm supplier pricing, availability and lead times.
• Follow up quotations and build ongoing customer relationships.
• Support fabricators, glaziers, builders, installers and trade customers by phone, email and at the counter.
• Coordinate orders with suppliers and warehouse colleagues.
• Help establish practical processes as the branch grows.

Skills

Hardware estimating

Quotation management

Customer service

Drawings interpretation

Excel

Tools

Quoting systems

Job description

Capral Aluminium's Comsupply is launching a new Archerfield branch in Queensland. You will work closely with the Queensland Branch Manager to build customer relationships, provide practical hardware solutions and contribute to branch operations from the outset.

Responsibilities include preparing accurate quotations, guiding product selection and turning enquiries into orders across internal sales, estimating and customer service.