Inside Sales & Service Coordinator - Hardware Solutions

Capral Limited; Western Australia; Hybrid; AUD 60,000 - 76,000; Full time

Job summary

Comsupply, powered by Capral Aluminium, in Belmont, WA, is seeking a customer-focused team member to support trade customers with hardware solutions, quotations and order coordination. You will engage with fabricators, glaziers and builders by phone, email and at the counter to ensure accurate product selection and timely follow-up.

Role involves advising on finishes and compatibility, confirming pricing and lead times, and coordinating orders with suppliers and warehouse staff.

Qualifications

• Accurate checking of quantities, product details and pricing.
• Clear communication and ability to build strong customer relationships.
• Strong organisational skills and proactive follow-up of enquiries.
• Confidence using Excel and quoting or sales systems.

Responsibilities

• Support fabricators, glaziers, builders, installers and other trade customers by phone, email and at the counter.
• Advise on product selection, compatibility, finishes and alternatives.
• Confirm supplier pricing, availability and lead times.
• Follow up quotations and convert enquiries into orders.
• Coordinate orders with suppliers and warehouse colleagues and maintain accurate records.

Tools

Excel

Quoting systems

Sales systems

Job description

Comsupply, powered by Capral Aluminium, in Belmont, WA, is seeking a customer-focused team member to support trade customers with hardware solutions, quotations and order coordination. You will engage with fabricators, glaziers and builders by phone, email and at the counter to ensure accurate product selection and timely follow-up.

Role involves advising on finishes and compatibility, confirming pricing and lead times, and coordinating orders with suppliers and warehouse staff.