Branch Sales & Warehouse Coordinator

Capral Aluminium; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Employee benefits

Career progression

Job summary

Capral Aluminium in Brisbane is seeking a Branch Sales & Warehouse Coordinator to join our Slacks Creek team. This hands-on role blends counter sales, customer service and warehouse duties to keep orders moving and customers informed.

You will process quotes, update lead times, pick and pack, and operate the up-cut saw with a safety-first mindset. You'll be supported with training and be part of an established Australian business that values safety, reliability and ongoing development.

Qualifications

• Experience in counter sales and customer service.
• Experience handling orders and quotes.
• Ability to use a computer and enter data.
• Ability to operate a forklift (LF Licence) and follow safety procedures.
• Able to learn products and systems.

Responsibilities

• Counter sales and face-to-face customer service.
• Responding to telephone and customer enquiries.
• Entering and processing sales orders.
• Preparing quotes and providing order, lead-time and product updates.
• Picking and packing customer orders.
• Cutting aluminium using an up-cut saw.
• Operating forklifts to load and unload trucks.
• Checking and vetting orders.
• Providing product information and support to customers.
• Working with the broader branch team to ensure orders are prepared accurately and on time.

Skills

Customer service

Face-to-face communication

Phone communication

Attention to detail

Computer skills

Teamwork

Reliability

Safety awareness

Tools

LF Forklift Licence

Job description

Employee Benefits Customer Sales + Warehouse – enjoy genuine variety every day Monday–Friday | No Weekends | Genuine Career Progression

WANT MORE THAN JUST ANOTHER WAREHOUSE JOB?

If you enjoy working with customers but also like being hands-on, this could be the perfect mix. Capral Aluminium – Australia’s largest aluminium manufacturer and distributor – is looking for a Branch Sales & Warehouse Coordinator to join our team at Slacks Creek.

This is a varied, hands-on role where you won't spend your entire day behind a desk or on a forklift. You'll work across customer service, sales and warehouse operations, helping customers with their orders and enquiries before getting hands-on to help prepare and despatch their products.

For someone who is reliable, enjoys dealing with people and wants the opportunity to learn and progress, this could be a great next step.

WHAT'S ON OFFER:

• Permanent, full-time Monday to Friday role
• No weekend work
• Employee benefits
• A varied role across sales, customer service and warehousing
• Training and support to learn our products and systems
• Genuine career development and internal progression
• Join an established Australian business with a strong focus on safety

ABOUT THE ROLE:

You’ll be one of the key points of contact for our customers and an important part of keeping the Slacks Creek branch running smoothly.

Your day will include:

• Counter sales and face-to-face customer service
• Responding to telephone and customer enquiries
• Entering and processing sales orders
• Preparing quotes and providing order, lead-time and product updates
• Picking and packing customer orders
• Cutting aluminium using an up-cut saw
• Operating forklifts to load and unload trucks
• Checking and vetting orders
• Providing product information and support to customers
• Working with the broader branch team to ensure orders are prepared accurately and on time

ABOUT YOU:

We’re looking for a reliable, positive and hands-on person who enjoys working with customers and is happy to get involved wherever needed.

To be considered, you will need:

• A current LF Forklift Licence
• A reliable work history and strong commitment to safety
• Confidence communicating with customers both face-to-face and over the phone
• Sound computer skills
• Good attention to detail
• The ability to communicate clearly and professionally
• A positive attitude and willingness to learn

You don't need to know aluminium – we can teach you our products. What matters most is that you bring the right attitude, reliability and willingness to learn.

Applicants must be prepared to undertake a pre-employment medical, including drug and alcohol testing.

EMPLOYMENT AT CAPRAL

Our strong values-based culture is a key part of looking after our people. Capral's five core values – Safety First, Customer Success, Play Fair, Better Every Day and Own It – form the basis of how we work.

As part of our diversity and inclusion journey, Capral is aiming to increase the representation of women across our businesses. We strongly encourage female applicants to apply for this position.