Public Area Attendant - InterContinental Hayman Island

InterContinental Hayman Great Barrier Reef; Whitsunday Regional; On-site; AUD 31,000 - 44,000; Full time

Benefits offered by this job

Subsidised Accommodation

Staff facilities (pool, gyms, etc.)

Career development opportunities

myBenefits program / discounts

Job summary

InterContinental Hayman Great Barrier Reef on Hayman Island is seeking a Public Areas Attendant to support our five-star housekeeping team. You will help maintain luxurious public areas, guest amenities and staff facilities to meet brand standards while delivering warm, attentive service in a tropical island environment.

The role requires physical fitness, strong communication, and the ability to work across a 7-day roster.

Responsibilities

• Attending to guest requests
• Reporting any maintenance concerns
• Check out, service and deep cleaning of rooms in line with brand standards
• Attending to staff village rooms as required
• Assisting the wider Housekeeping Team as needed

Job description

Public Area Attendant - InterContinental Hayman Island

InterContinental Hayman Great Barrier Reef – Whitsundays QLD

Job Type: Permanent position | Full time position

Job Description

About Us IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for

Good. The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

Your day-to-day InterContinental Hayman Great Barrier Reef requires Public Areas Attendants.

As part of the Housekeeping Team, you will help us ensure our luxurious rooms, suites, public areas, guest amenities, staff village and facilities are always ‘fresh and welcoming.’ Your day to day will involve:

• Attending to guest requests
• Reporting any maintenance concerns
• Check out, service and deep cleaning of rooms in line with brand standards
• Attending to staff village rooms as required
• Assisting the wider Housekeeping Team as needed

What we need from you The ideal candidate should possess strong communication skills, making it easy for guests to approach you with concerns or compliments, ensuring a positive experience for all. Your problem-solving abilities will turn challenges into opportunities, allowing every guest to leave with great memories.

Fluency in the local language is essential, and additional language skills are a plus, while strong reading and writing abilities are important for following instructions. The role requires physical fitness, as you will be on your feet for most of the day and need to bend and kneel frequently. Intended commencement date for this position would be 07 December 2026, with the role being located on Hayman Island, Queensland.

Appropriate Australian working rights are required for this role. What we offer Intended commencement date for this position would be the 7th of December 2026, with the role being located on Hayman Island, Queensland. Appropriate Australian working rights are required for this role.

• The base hourly rate for this position is $27.48 under the Hayman Island Enterprise Agreement, working a minimum of 38 hours per week across a 7-day roster with shifts spanning from early in the morning until later at night.


• World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields


• An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.


• Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses.


• IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and


• New Zealand’s most popular retailers. Please visit Careers - InterContinental Hayman Island [link removed] for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s. No previous experience is necessary as training will be provided.

Successful candidates may also have the opportunity to learn and acquire additional skills during their employment. We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers.