Pub Floor Leader — High-Energy Hospitality

Endeavour Group; Mackay Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discount card for ALH Hotels and Endev

Discounts at Woolworths and BIG W

Wellbeing support (EAP)

Job summary

The Austral Hotel in Mackay is seeking a driven, hands-on Assistant Manager to run the floor across a vibrant multi-department venue. You will lead a team, deliver warm, authentic hospitality, and ensure smooth operations during lunch, dinner, major sports trades, and via gaming and retail spaces.

This role requires strong leadership, physical tasks, and current RSA/RSG, RMLV and Approved Manager licences in line with state requirements.

Qualifications

• Hospitality leadership experience is preferred.
• Must hold RSA/RSG, RMLV and Approved Manager Licence as per state rules.
• Ability to perform physical tasks and manual handling safely.
• Strong customer service and team leadership skills.

Responsibilities

• Get to know the locals so well they think you're part of the crew.
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe.
• Learn the ropes of being a Publican while leading a team of absolute hospo legends.
• Handle hiccups before they turn into headaches.
• Bring the energy, the service, and the smiles every single shift.

Skills

Leadership

Customer service

Hospitality

Team supervision

Education

RSA/RSG/RMLV and Approved Manager Licence

Job description

The Austral Hotel in Mackay is seeking a driven, hands-on Assistant Manager to run the floor across a vibrant multi-department venue. You will lead a team, deliver warm, authentic hospitality, and ensure smooth operations during lunch, dinner, major sports trades, and via gaming and retail spaces.

This role requires strong leadership, physical tasks, and current RSA/RSG, RMLV and Approved Manager licences in line with state requirements.