Hands-on Assistant Manager - Dynamic Pub & Gaming Floor

ALH Hotels; Warwick; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

ALH Hotels discount card

EAP and Wellbeing support

Discounts at Woolworths group brands

Job summary

Horse & Jockey Hotel in Queensland seeks an hands-on Assistant Manager to lead busy shifts, mentor a vibrant hospitality crew, and partner with venue leaders to deliver top-notch guest experiences. The role focuses on people management, cross-team collaboration, and role-modeling excellent service.

You will work on the floor with a collaborative group of Assistant Managers, drive peak-period operations, and uphold safety and vibe across bar, bistro and gaming areas.

Qualifications

• Hands-on hospitality leadership experience or supervising teams.
• Strong people skills and ability to mentor staff.
• Experience in fast-paced venue operations (bar, bistro or gaming) is a plus.

Responsibilities

• Lead and coordinate peak shifts with Assistant Managers.
• Mentor and support a dynamic hospitality team on the floor.
• Collaborate with venue leaders to ensure high service standards.
• Handle operational hiccups quickly to maintain great guest experience.
• Represent the pub when the senior leadership is away.

Skills

Leadership

Supervising

Mentoring

Job description

Horse & Jockey Hotel in Queensland seeks an hands-on Assistant Manager to lead busy shifts, mentor a vibrant hospitality crew, and partner with venue leaders to deliver top-notch guest experiences. The role focuses on people management, cross-team collaboration, and role-modeling excellent service.

You will work on the floor with a collaborative group of Assistant Managers, drive peak-period operations, and uphold safety and vibe across bar, bistro and gaming areas.