Assistant Manager: High-Energy Pub & Gaming Floor Lead

ALH Hotels; Southern Downs Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

ALH Hotels discount card

Endeavour Wellbeing support

Job summary

ALH Hotels’ Horse & Jockey Hotel in Queensland seeks an Assistant Manager who thrives in a busy hospitality setting. This hands-on role focuses on leading a dynamic team, delivering great guest experiences, and ensuring smooth operations across the bar, bistro and gaming areas.

You’ll work with fellow venue leaders to run peak shifts, mentor staff, and coordinate cross-department activities while maintaining safety and a vibrant atmosphere for locals and visitors alike.

Qualifications

• Hands-on management experience in bar, bistro or gaming room environments.
• Capable of leading a team and coordinating cross-department operations.
• Strong customer service focus and guest experience mindset.

Responsibilities

• Lead peak shifts and mentor hospitality crew on the floor.
• Partner with venue leaders to run operations safely and with a great vibe.
• Resolve hiccups promptly to maintain smooth service and energy.

Skills

People leadership

Operations coordination

Customer service

Education

RSA/RSG Licence

Job description

ALH Hotels’ Horse & Jockey Hotel in Queensland seeks an Assistant Manager who thrives in a busy hospitality setting. This hands-on role focuses on leading a dynamic team, delivering great guest experiences, and ensuring smooth operations across the bar, bistro and gaming areas.

You’ll work with fellow venue leaders to run peak shifts, mentor staff, and coordinate cross-department activities while maintaining safety and a vibrant atmosphere for locals and visitors alike.