Property Manager - Retail Mixed use Assets

Handler Property Group; Parramatta; On-site; AUD 115,000 - 130,000; Full time

Benefits offered by this job

Superannuation

Travel allowance

Bonus

Job summary

Handler Property Group is seeking an experienced Property Manager to oversee a retail and mixed-use portfolio across Northwestern wider Sydney, ~roving across assets while based at the Sydney head office.

You will manage tenancy data, budgets, reporting and client communications, with site time agreed with asset and client needs. A strong focus on service excellence and proactive risk management will be essential.

Qualifications

• Experienced property manager with retail/mixed-use assets.
• Strong lease administration and budgeting knowledge.
• Proficient with MS Office, especially Excel.
• Familiarity with MRI, Yardi or Cirrus8 property management systems.

Responsibilities

• Manage day-to-day property management across a retail/mixed-use portfolio in Northwestern wider Sydney.
• Maintain tenancy schedules, lease data, critical dates and reporting metrics.
• Support rent collection, arrears follow-up and related processes.
• Prepare client reports, budget packs and portfolio updates.
• Coordinate facilities management, contractors and site inspections as required.

Skills

Property management

Lease administration

Budgeting

Excel

Yardi/MRI/Cirrus8

Education

Property or finance-related degree

Tools

MRI

Yardi

Cirrus8

Job description

Property Manager - Retail Mixed use Assets

Balancing time in Sydney Head Office, with site time across North Western and wider Sydney assets

$115,000 to $130,000 + super + travel allowance + bonus.

Handler Property Group delivers high-quality property management services, The Handler Way. We partner with owners, tenants and contractors to maintain safe, compliant and high-performing assets, supported by a close-knit team, practical solutions and a responsive, professional approach.

We are seeking an experienced, organised and commercially minded Property Manager to manage a retail and mixed-use portfolio across Northwestern wider Sydney, roving across assets, while being based from our Sydney head office.

This is a varied and interesting role suited to a Property Manager who enjoys variety, is outcomes focused, and can adapt their approach across a couple of different clients with different aspirations for their assets.

The Role

Reporting to the Senior Portfolio Manager NSW, you will take responsibility for the day-to-day management of a retail and mixed-use portfolio across North Western wider Sydney, ensuring each asset is well managed, commercially understood, accurately reported and supported through proactive tenant, contractor, client and stakeholder communication.

You will be supported by Facilities Management and administration, and will work closely with the client, Senior Portfolio Manager NSW and property teams to maintain accurate portfolio information, manage operational follow-up, prepare quality reporting, identify risks early and deliver practical, responsive service across a high-touch portfolio environment.

The role is based from our Sydney head office and will include agreed site time across the portfolio, with expectations set by asset and client agreement. For example, site time may include one day per fortnight at the Epping asset.

• Managing day-to-day property management activities across a retail and mixed-use portfolio across Northwestern wider Sydney, roving across assets.
• Maintaining accurate tenancy schedules, lease information, contacts, critical dates and key business metric reports.
• Supporting lease administration, rent reviews, expiries, renewals, assignments, terminations and related follow-up actions.
• Supporting rent collection and timely arrears follow-up, escalating matters in line with agreed procedures.
• Managing purchase orders, accounts payable support, vendor invoice coding, arrears reporting, reconciliations, outgoings administration and monthly reporting.
• Preparing accurate client reports, budget packs, meeting notes, portfolio updates and documentation that clearly communicate performance, risks, actions and priorities.
• Maintaining clear, confident and professional communication with different clients, tenants, asset owners, contractors and internal stakeholders, adapting your approach to support each client’s asset aspirations.
• Engaging regularly with tenants to build rapport, understand operational needs, support occupancy outcomes and identify upcoming risks or requirements.
• Coordinating maintenance requests, contractor attendance, work orders and follow-up actions with the support of Facilities Management.
• Monitoring contractor follow-up actions and escalating delays, service issues or compliance concerns.
• Supporting contractor documentation, insurance certificates, WH&S records and compliance information being current and accurately filed.
• Coordinating site inspections, centre walk-throughs and operational follow-up actions in line with agreed site-time requirements for each asset.
• Identifying operational risks, service issues, recurring maintenance themes or stakeholder concerns and escalating appropriately.
• Working closely with internal teams across property management, facilities management, administration, finance and leasing to support accurate information, responsive service and strong asset outcomes.
• Contributing as an experienced Property Manager, bringing sound judgement, practical problem solving and a commitment to service excellence across the portfolio.

About You

You will be an experienced Property Manager who is comfortable managing a varied portfolio with multiple retail and mixed-use assets, each with its own operational priorities, tenant relationships, maintenance requirements, reporting needs and client aspirations. You enjoy being close to the detail, communicating professionally with clients and tenants, and taking ownership of follow-up so matters are progressed efficiently and accurately.

Must have:

• Ability and willingness to be across North western wider Sydney assets, with site time agreed by asset and client arrangement.
• Current New South Wales real estate licence or certificate of registration.
• Current Driver's Licence and working vehicle
• Experience with accrual accounting budgets for retail and mixed-use properties

Experience required to support this role:

• Demonstrated experience as a Property Manager, ideally with exposure to commercial, retail, mixed-use or neighbourhood-style assets.
• Confidence managing multiple smaller assets, where attention to detail, prioritisation and consistent follow-through are essential.
• Strong working knowledge of lease administration, tenant communication, maintenance coordination, property reporting and financial administration.
• Sound financial acumen, including experience with budgets, outgoings administration, arrears management, reconciliations, accruals and client reporting.
• Strong property administration, coordination and follow-through skills.
• Ability to manage competing priorities, ask questions, follow through and escalations appropriately.
• Proficiency in Microsoft Office, particularly Excel and Word, with the ability to work with and analyse data.
• Experience using property management systems such as MRI, Yardi, Cirrus8 or similar, or the ability to learn systems quickly.
• A collaborative working style and the ability to engage effectively across property management, facilities management, administration, finance, leasing and business support teams.
• A proactive, solutions-focused approach and a commitment to service excellence.
• A property or finance-related degree, or a strong fundamental understanding of accounting principles.
• Previous experience supporting a retail property portfolio, shopping centre portfolio or mixed-use asset portfolio.
• Experience using MRI, Yardi, Cirrus8 or similar property management software.
• Exposure to budgeting, outgoings reconciliations, arrears management and client reporting.
• Experience working closely with Facilities Managers and the wider property management team.

Why Join Us?

• Opportunity to work closely with clients who value proactive communication, accuracy and practical portfolio management.
• Varied role with responsibility across tenant engagement, financial administration, reporting, maintenance coordination and operational follow-up.
• Supportive leadership through the Senior Portfolio Manager NSW, with Facilities Management and administration support across the portfolio.
• Exposure to a varied retail and mixed-use property portfolio across North Western wider Sydney.
• Practical, hands-on role with a mix of Sydney head office-based work, tenant engagement, agreed site time and roving portfolio exposure.
• Career development opportunity within a respected property organisation.
• Opportunity to work closely with experienced property, facilities and leasing teams.