Property Administrator

Employee First - Recruitment & Engagement; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Our client, a large Australian property business in Sydney, seeks a Property Administrator to provide high-level customer service and administrative support. You will assist day-to-day operations, coordinate maintenance, liaise with contractors, support tenant communications, and ensure processes are efficiently managed.

Key skills include strong organisation, excellent communication, data accuracy, and proficiency with Excel/Word; familiarity with Yardi and Integrity Security software is valued.

Qualifications

• Proven ability to provide high level customer service and administrative support.
• Familiarity with property operations and maintenance coordination.
• Experience with property management software and compliance documentation.

Responsibilities

• Maintain professional, courteous customer service for all property stakeholders.
• Provide administrative support to Group Property Manager and Operations Manager.
• Coordinate maintenance requests and liaise with contractors.
• Support WHS, emergency management and contractor compliance processes.
• Ensure accurate filing of tenant, contractor, property, accounts and incident records.
• Assist in coordinating property operations to ensure compliance and tenant satisfaction.
• Support delivery of property projects and maintenance programs.

Skills

Organisational skills

Time management

Communication (written & verbal)

Attention to detail

MS Office (Excel, Word)

AI tools for admin tasks

WHS compliance understanding

Yardi Property Management

Integrity Security software

Customer interactions management

Tools

Yardi Property Management Software

Integrity Security software

Job description

Our client is a large Australian Property Business based in Sydney who are looking to hire a Property Administrator to join their team. Property experience would be highly regarded, although attitude, initiative and a willingness to learn are equally important. The successful candidate will be expected to provide a high level of customer service, assist with day‑to‑day building operations, coordinate maintenance requests, liaise with contractors, support tenant communications and ensure administrative processes are managed efficiently and accurately.

Key Responsibilities:

Maintain a consistently professional, courteous and responsive customer service standard for all property stakeholders.

Provide reliable administrative support to the Group Property Manager and Operations Manager, including follow-up, record keeping, document coordination and stakeholder communication.

Support WHS, emergency management and contractor compliance processes by maintaining documents, registers, induction records and training coordination.

Ensure information is captured accurately and filed so that tenant, contractor, property, accounts and incident records remain easy to locate and audit.

Assist in the coordination and administration of property operations to ensure compliance, operational efficiency, and high tenant satisfaction.

Maintain accurate records and documentation to support compliance, financial, leasing, and operational requirements. Support delivery of property projects, tenant fit‑outs, capital works, and maintenance programs.

Key Skills:

Strong organisational and time management skills with the ability to manage competing priorities

Excellent written and verbal communication skills

High attention to detail and accuracy in record keeping and data entry

Competent in Excel and Word

Demonstrated proficiency in, or willingness to adopt, AI tools to automate repetitive administrative tasks and improve operational efficiency

Understanding of WHS Legislation and compliance requirements

Yardi Property Management Software package (or similar platform)

Integrity Security software

Managing difficult or demanding interactions with tenants and visitors in a professional and composed manner

Working independently and exercising sound judgement with limited supervision