Property Admin & CRM Coordinator

Certainty Property; Strathfield Municipal Council; On-site; AUD 55,000 - 75,000; Full time

Job summary

Certainty Property in Australia is seeking an Admin Assistant to join our operations team. You will manage inquiries, coordinate communications with clients, and support a fast-paced property management environment.

This role emphasizes accuracy, structured workflows, and proactive problem-solving, with opportunities to contribute to onboarding, CRM maintenance, and documentation. The position offers stable hours and a collaborative team culture.

Qualifications

• Highly organised with structure, checklists, and clear processes.
• Detail-oriented; accuracy matters in compliance and documentation.
• Strong communication—professional, clear, and confident.
• Tech-savvy; comfortable with CRMs, cloud systems, and digital workflows.
• Proactive; you don’t wait to be asked, you anticipate what needs doing.
• Calm under pressure; manage multiple tasks while maintaining quality.

Responsibilities

• Managing inboxes, calls, and client communication.
• Assisting with onboarding new properties and clients.
• Updating CRM records and internal systems.
• Preparing reports, checklists, and documentation.
• Ensuring all tasks meet Certainty Property's high national service standards.

Skills

Highly organised

Detail-focused

Strong communicator

Tech-savvy

Proactive

Calm under pressure

Team-oriented

Real estate admin experience

Tools

CRM software

Cloud systems

Job description

Certainty Property in Australia is seeking an Admin Assistant to join our operations team. You will manage inquiries, coordinate communications with clients, and support a fast-paced property management environment.

This role emphasizes accuracy, structured workflows, and proactive problem-solving, with opportunities to contribute to onboarding, CRM maintenance, and documentation. The position offers stable hours and a collaborative team culture.