Property Operations & Tenant Experience Coordinator

Employee First; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Employee First is seeking a Property Administrator in Sydney to provide high-level customer service and essential administrative support to the property management team. The role involves handling tenant communications, coordinating maintenance, and ensuring accurate records for compliance and operations.

The ideal candidate will be proficient in Excel and Word, understand WHS requirements, and be able to adapt to AI tools to automate repetitive tasks and improve efficiency.

Qualifications

• Strong organisational and time management skills.

Responsibilities

• Maintain professional, courteous customer service for all property stakeholders.
• Provide administrative support to the Group Property Manager and Operations Manager.
• Support WHS, emergency management and contractor compliance processes.
• Ensure accurate filing and record-keeping for tenants, contractors, property, accounts and incidents.
• Coordinate and administer property operations for compliance and tenant satisfaction.
• Support delivery of property projects, tenant fit-outs, capital works and maintenance programs.

Skills

Organisational skills

Time management

Written and verbal communication

Attention to detail

Data entry

Problem solving

Tools

Excel

Word

AI tools for admin

Yardi Property Management

Integrity Security software

Job description

Employee First is seeking a Property Administrator in Sydney to provide high-level customer service and essential administrative support to the property management team. The role involves handling tenant communications, coordinating maintenance, and ensuring accurate records for compliance and operations.

The ideal candidate will be proficient in Excel and Word, understand WHS requirements, and be able to adapt to AI tools to automate repetitive tasks and improve efficiency.