Project Support Officer

Genus Group; Sydney; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Company laptop and phone

North Sydney office location

Job summary

Genus Services invites applications for a hands-on Project Support Officer based in North Sydney. You will support telecommunications network maintenance projects, manage work orders, maintain databases and assist with documentation and client requirements.

The role emphasises multi-tasking, accuracy and reliable project support across a busy operational environment, working with field teams and internal stakeholders to ensure on-time delivery.

Qualifications

• 1–2 years of experience in a similar project support, coordination or administration role.
• Strong computer skills and confidence working with databases and systems.
• Competency across Microsoft Office, including Excel, Word, Teams, OneDrive and SharePoint.
• Strong attention to detail and accuracy.
• Excellent time management and organisational skills.
• The ability to manage multiple tasks and meet deadlines.
• Good written and verbal communication skills.
• The ability to work effectively both independently and within a team.
• Previous experience within telecommunications, utilities, construction or a similar industry would be advantageous.

Responsibilities

• Allocating, managing and tracking work orders through to completion.
• Providing administrative support to Field Contract Managers.
• Maintaining and updating project databases, systems and records.
• Assisting with land access assessments.
• Preparing and coordinating variation and Extension of Time requests.
• Supporting project documentation and client requirements.
• Monitoring work orders, priorities and deadlines.
• Liaising with field teams, contractors and internal stakeholders.
• Assisting with operational and client reporting.
• General project and administrative support as required.

Skills

Organization

Multitasking

Attention to detail

Communication

Teamwork

Tools

Microsoft Office

Excel

Word

Teams

OneDrive

SharePoint

Job description

Genus Services is seeking a Project Support Officer to join our team based in North Sydney.

This is a hands-on project administration role supporting the delivery of telecommunications network maintenance and infrastructure programs. You’ll work closely with project and field teams to ensure work orders, project information and day-to-day administrative requirements are managed accurately and progressed through to completion.

The Role

Key responsibilities will include:

• Allocating, managing and tracking work orders through to completion
• Providing administrative support to Field Contract Managers
• Maintaining and updating project databases, systems and records
• Assisting with land access assessments
• Preparing and coordinating variation and Extension of Time requests
• Supporting project documentation and client requirements
• Monitoring work orders, priorities and deadlines
• Liaising with field teams, contractors and internal stakeholders
• Assisting with operational and client reporting
• General project and administrative support as required

The role requires someone who can manage multiple priorities, maintain accurate information and provide reliable support to the wider project team in a busy operational environment.

About You

We’re looking for someone with strong computer skills who is organised, accurate and comfortable working across multiple systems and priorities.

Ideally, you will have:

• 1–2 years’ experience in a similar project support, coordination or administration role
• Strong computer skills and confidence working with databases and systems
• Competency across Microsoft Office, including Excel, Word, Teams, OneDrive and SharePoint
• Strong attention to detail and accuracy
• Excellent time management and organisational skills
• The ability to manage multiple tasks and meet deadlines
• Good written and verbal communication skills
• The ability to work effectively both independently and within a team
• Previous experience within telecommunications, utilities, construction or a similar industry would be advantageous

What We Offer

• Permanent full-time position
• Monday to Friday, 38 hours per week
• Company laptop and phone
• North Sydney office location – Level 7, 15 Blue Street
• Supportive team environment within an established telecommunications business
• Opportunity to build further experience in project and operational support

If you’re a capable administrator with strong computer skills who enjoys keeping projects organised and ensuring things get done accurately and on time, we’d like to hear from you.