Project Support Officer

GenusPlus Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Company laptop

Phone

Job summary

Genus Services is seeking a Project Support Officer to join our team at our North Sydney office. This hands-on role supports telecommunications network maintenance and infrastructure projects, ensuring work orders and project information are tracked and progressed to completion.

Key responsibilities include managing work orders, supporting Field Contract Managers, maintaining project databases, and coordinating documentation and client requirements across multiple systems in a busy environment.

Qualifications

• 1–2 years’ experience in a project support, coordination or administration role.
• Strong computer skills and confidence with databases and systems.
• Proficient in Microsoft Office including Excel, Word, Teams, OneDrive and SharePoint.
• Strong attention to detail and accuracy; excellent time management.

Responsibilities

• Allocate, manage and track work orders through to completion.
• Provide administrative support to Field Contract Managers.
• Maintain and update project databases, systems and records.
• Assist with land access assessments and variation/extension of time requests.
• Support project documentation and client requirements.
• Monitor work orders, priorities and deadlines.
• Liaise with field teams, contractors and internal stakeholders.
• Assist with operational and client reporting.
• Provide general project and administrative support as required.

Skills

Project coordination

Administration

Multitasking

Time management

Communication skills

Tools

Microsoft Office

Excel

Word

Teams

OneDrive

SharePoint

Job description

Genus Services is seeking a Project Support Officer to join our team based at our North Sydney office.

16th September, 2026

Genus Services is seeking aProject Support Officer to join our team based in North Sydney.

This is a hands‑on project administration role supporting the delivery of telecommunications network maintenance and infrastructure programs. You’ll work closely with project and field teams to ensure work orders, project information and day‑to‑day administrative requirements are managed accurately and progressed through to completion.

The Role

Key responsibilities will include:

• Allocating, managing and tracking work orders through to completion
• Providing administrative support to Field Contract Managers
• Maintaining and updating project databases, systems and records
• Assisting with land access assessments
• Preparing and coordinating variation and Extension of Time requests
• Supporting project documentation and client requirements
• Monitoring work orders, priorities and deadlines
• Liaising with field teams, contractors and internal stakeholders
• Assisting with operational and client reporting
• General project and administrative support as required

The role requires someone who can manage multiple priorities, maintain accurate information and provide reliable support to the wider project team in a busy operational environment.

About You

We’re looking for someone with strong computer skills who is organised, accurate and comfortable working across multiple systems and priorities.

Ideally, you will have:

• 1–2 years’ experience in a similar project support, coordination or administration role
• Strong computer skills and confidence working with databases and systems
• Competency across Microsoft Office, including Excel, Word, Teams, OneDrive and SharePoint
• Strong attention to detail and accuracy
• Excellent time management and organisational skills
• The ability to manage multiple tasks and meet deadlines
• Good written and verbal communication skills
• The ability to work effectively both independently and within a team
• Previous experience within telecommunications, utilities, construction or a similar industry would be advantageous

What We Offer

• Permanent full-time position
• Monday to Friday, 38 hours per week
• Company laptop and phone
• North Sydney office location – Level 7, 15 Blue Street
• Supportive team environment within an established telecommunications business
• Opportunity to build further experience in project and operational support