Project Support Officer

Genus Group; North Sydney Council; On-site; AUD 68,000 - 82,000; Full time

Benefits offered by this job

Permanent full-time

Laptop provided

Phone provided

North Sydney office

Career growth opportunities

Job summary

Genus Group in North Sydney is seeking a Project Support Officer to join our team supporting telecommunications maintenance and infrastructure programs. The role is hands-on and involves coordinating work orders, project information and day-to-day administration to drive tasks to completion.

You will work with project and field teams, manage multiple priorities, and maintain accurate records across multiple systems.

Qualifications

• 1–2 years' experience in a similar project support, coordination or administration role.
• Strong computer skills and confidence working with databases and systems.
• Competency across Microsoft Office, including Excel, Word, Teams, OneDrive and SharePoint.
• Strong attention to detail and accuracy.
• Excellent time management and organisational skills.
• The ability to manage multiple tasks and meet deadlines.
• Good written and verbal communication skills.
• The ability to work effectively both independently and within a team.
• Previous experience within telecommunications, utilities, construction or a similar industry would be advantageous.

Responsibilities

• Allocating, managing and tracking work orders through to completion
• Providing administrative support to Field Contract Managers
• Maintaining and updating project databases, systems and records
• Assisting with land access assessments
• Preparing and coordinating variation and Extension of Time requests
• Supporting project documentation and client requirements
• Monitoring work orders, priorities and deadlines
• Liaising with field teams, contractors and internal stakeholders
• Assisting with operational and client reporting
• General project and administrative support as required

Skills

Strong computer skills

Microsoft Office

Excel

Time management

Attention to detail

Communication

Teamwork

Multitasking

Education

1–2 years in project support/administration

Tools

SharePoint

OneDrive

MS Teams

Project databases/systems

Job description

Genus Services is seeking aProject Support Officer to join our team based in North Sydney.

This is a hands-on project administration role supporting the delivery of telecommunications network maintenance and infrastructure programs. You’ll work closely with project and field teams to ensure work orders, project information and day-to-day administrative requirements are managed accurately and progressed through to completion.

The Role

Key responsibilities will include:

• Allocating, managing and tracking work orders through to completion
• Providing administrative support to Field Contract Managers
• Maintaining and updating project databases, systems and records
• Assisting with land access assessments
• Preparing and coordinating variation and Extension of Time requests
• Supporting project documentation and client requirements
• Monitoring work orders, priorities and deadlines
• Liaising with field teams, contractors and internal stakeholders
• Assisting with operational and client reporting
• General project and administrative support as required

The role requires someone who can manage multiple priorities, maintain accurate information and provide reliable support to the wider project team in a busy operational environment.

About You

We’re looking for someone with strong computer skills who is organised, accurate and comfortable working across multiple systems and priorities.

Ideally, you will have:

• 1-2 years’ experience in a similar project support, coordination or administration role
• Strong computer skills and confidence working with databases and systems
• Competency across Microsoft Office, including Excel, Word, Teams, OneDrive and SharePoint
• Strong attention to detail and accuracy
• Excellent time management and organisational skills
• The ability to manage multiple tasks and meet deadlines
• Good written and verbal communication skills
• The ability to work effectively both independently and within a team
• Previous experience within telecommunications, utilities, construction or a similar industry would be advantageous

What We Offer

• Permanent full-time position
• Monday to Friday, 38 hours per week
• Company laptop and phone
• North Sydney office location - Level 7, 15 Blue Street
• Supportive team environment within an established telecommunications business
• Opportunity to build further experience in project and operational support

If you’re a capable administrator with strong computer skills who enjoys keeping projects organised and ensuring things get done accurately and on time, we’d like to hear from you.

Additional information

• ASX-listed company
• Permanent Full-Time | $75,000
• Monday - Friday | North Sydney