Project Support Officer

Genus Services; North Sydney Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Permanent full-time

Company laptop

Company phone

North Sydney office

Supportive team environment

Job summary

Genus Services is seeking a Project Support Officer to join our North Sydney team. This hands-on project administration role supports delivery of telecommunications maintenance and infrastructure programs, ensuring work orders and project information are accurately managed through to completion.

You will work with project and field teams, maintain project databases, assist with variation requests, and provide general admin support to keep programs on schedule.

Qualifications

• 1–2 years’ experience in a similar project support, coordination or administration role
• Strong computer skills and confidence working with databases and systems
• Competency across Microsoft Office, including Excel, Word, Teams, OneDrive and SharePoint
• Strong attention to detail and accuracy
• Excellent time management and organisational skills
• The ability to manage multiple tasks and meet deadlines
• Good written and verbal communication skills
• The ability to work effectively both independently and within a team
• Previous experience within telecommunications, utilities, construction or a similar industry would be advantageous

Responsibilities

• Allocating, managing and tracking work orders through to completion
• Providing administrative support to Field Contract Managers
• Maintaining and updating project databases, systems and records
• Assisting with land access assessments
• Preparing and coordinating variation and Extension of Time requests
• Supporting project documentation and client requirements
• Monitoring work orders, priorities and deadlines
• Liaising with field teams, contractors and internal stakeholders
• Assisting with operational and client reporting
• General project and administrative support as required

Job description

Genus Services is seeking a Project Support Officer to join our team based in North Sydney.

This is a hands‑on project administration role supporting the delivery of telecommunications network maintenance and infrastructure programs. You’ll work closely with project and field teams to ensure work orders, project information and day‑to‑day administrative requirements are managed accurately and progressed through to completion.

The Role

• Allocating, managing and tracking work orders through to completion
• Providing administrative support to Field Contract Managers
• Maintaining and updating project databases, systems and records
• Assisting with land access assessments
• Preparing and coordinating variation and Extension of Time requests
• Supporting project documentation and client requirements
• Monitoring work orders, priorities and deadlines
• Liaising with field teams, contractors and internal stakeholders
• Assisting with operational and client reporting
• General project and administrative support as required

About You

We’re looking for someone with strong computer skills who is organised, accurate and comfortable working across multiple systems and priorities.

Ideally, you will have:

• 1–2 years’ experience in a similar project support, coordination or administration role
• Strong computer skills and confidence working with databases and systems
• Competency across Microsoft Office, including Excel, Word, Teams, OneDrive and SharePoint
• Strong attention to detail and accuracy
• Excellent time management and organisational skills
• The ability to manage multiple tasks and meet deadlines
• Good written and verbal communication skills
• The ability to work effectively both independently and within a team
• Previous experience within telecommunications, utilities, construction or a similar industry would be advantageous

What We Offer

• Permanent full‑time position
• Monday to Friday, 38 hours per week
• Company laptop and phone
• North Sydney office location – Level 7, 15 Blue Street
• Supportive team environment within an established telecommunications business
• Opportunity to build further experience in project and operational support

If you’re a capable administrator with strong computer skills who enjoys keeping projects organised and ensuring things get done accurately and on time, we’d like to hear from you.